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1.
Customer focused process innovation : linking strategic intent to everyday execution
Customer focused process innovation : linking strategic intent to everyday execution
by
Hamme, David, author.
https://go.oreilly.com/library-access/library/view/-/9780071834704/?ar
https://learning.oreilly.com/library/view/~/9780071834704/?ar
https://learning.oreilly.com/library/view/~/9780071834704
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2.
I'm sorry I broke your company : when management consultants are the problem, not the solution
I'm sorry I broke your company : when management consultants are the problem, not the solution
by
Phelan, Karen.
https://learning.oreilly.com/library/view/~/9781609947392
https://learning.oreilly.com/library/view/~/9781609947392/?ar
https://go.oreilly.com/library-access/library/view/-/9781609947392/?ar
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3.
What is BPM?
What is BPM?
by
Wurtzel, Marvin.
https://learning.oreilly.com/library/view/~/9780071802253
https://learning.oreilly.com/library/view/~/9780071802253/?ar
https://go.oreilly.com/library-access/library/view/-/9780071802253/?ar
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