Title page; Contents; Editor and contributors; Preface; Introduction: a vision for supporting research; What is 'research support?'; An exploratory culture; A culture of learning; Collaboration and engagement; Do less, but deeper; Conclusion; References and further reading; PART 1 Training and infrastructure; Introduction to Part 1; Planning for change; Considering the infrastructure; Training for new research models; References; 1 Constructing a model for Mexican libraries in the 21st century; Introduction; Background; The expansion project; Process; Challenges; The road ahead.

In the beginningThe first order(s) of business; Getting it done: training, work groups and the work; A critical summing up; Some final thoughts; References; Notes; PART 2 Data services and data literacy; Introduction to Part 2; References; 4 Training researchers to manage data for better results, re-use and long-term access; Introduction; Data management lab; Future of data literacy instruction; References; 5 Data services for the research lifecycle: the Digital Social Science Center; Introduction: supporting data in the libraries; Defining data literacy; Creating data services at Columbia.

Data services in practice: the role of the DSSCConclusions -- data services and the research lifecycle; References; 6 Mapping unusual research needs: supporting GIS across non-traditional disciplines; What is GIS?; Literature review; GIS in our library; Outcomes; Lessons learned; What's next; References and further reading; PART 3 Research as a conversation; Introduction to Part 3; The idea of research as a conversation; Supporting the research conversation in libraries; Education; References; 7 Implementing open access across a large university: a case study; Introduction and context.

Background to open access in the UK and at the University of EdinburghOpen access policy in the UK; The University of Edinburgh's approach to implementing open access requirements; Going above and beyond; Communicating the changes; Challenges; Successes and best practice for open access implementation; Supporting best practice across the UK; Conclusions; References; 8 Bridging the gap: easing the transition to higher education with an information literacy MOOC; Introduction; iKomp course description; iKomp as a response to the needs of IL instructors and students.