Strategies for managing computer software upgrades
Title:
Strategies for managing computer software upgrades
Author:
Shaw, Neal G., 1975- editor.
ISBN:
9781930708969
Physical Description:
PDFs (250 pages) : illustrations.
Contents:
Introduction / Neal G. Shaw -- What's new? The challenges of emerging information technologies / Albert L. Lederer, John Benamati -- Five small secrets to systems success / Larry R. Coe -- Trends in information technology in small businesses / Georgios I. Doukidis, Steve Smithson, Takis Lybereas -- Armadillo Power & Light: a software evaluation and selection case study / Louis A. LeBlanc -- Key issues in the MIS implementation process: an update using end user computing satisfaction / Peggy L. Lane, Jeffrey Palko, Timothy P. Cronan -- Our mousetrap's fine: so why aren't people beating a path to our door? / George E.M. Ditsa, R. C. MacGregor -- An attributional analysis of the rejection of information technology / John W. Henry, Mark J. Martinko -- The relationship of some personal and situational factors to IS effectiveness: empirical evidence from Egypt / Omar E.M. Khalil, Manal M. Elkordy -- Tailoring software development processes along TQM concepts: a way to narrow user-perceived expectations gap for information systems / George E.M. Ditsa -- Rethinking end-user training strategy: applying a hierarchical knowledge-level model / Maung Sein, Robert Bostrom, Lorne Olfman -- A model for motivation for IT retraining / Sherry D. Ryan -- Systems analysts' attitudes toward information systems development / James J. Jiang, Gary Klein, Joseph L. Balloun -- Utilization and user satisfaction in end-user computing: a task contigent model / Changki Kim, Kunsoo Suh, Jinjoo Lee -- Understanding the end user: the key to managing end-user computing / Donald L. Amoroso -- Incremental cross-generation versioning in decomposable internet software products: opportunities for knowledge management in ISD / Amrit Tiwana.
Abstract:
"The speed with which companies are bringing new software products to market is having a serious impact on information technology use in organizations. As vendors release new software products, customers are faced with the prospect of upgrading to the new software. If not managed properly, the upgrade might cost inordinate amounts of money and/or curtail employee productivity. To aid IT managers, this book provides strategies for managing issues associated with the implementation of software upgrades. In addition, the book presents selected research papers which provide indepth treatment of the most critical aspects of software upgrade management"--Provided by publisher.
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Electronic Access:
Chapter PDFs via platform: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-930708-04-4