1. Engineering the coordination requirements in cross-organizational ERP projects : a package of good practices / Maya Daneva -- 2. Agile software development for customizing ERPs / Rogério Atem de Carvalho, Björn Johansson, Rodrigo Soares Manhães -- 3. Software components for ERP applications / Muthu Ramachandran, S. Parthasarathy -- 4. Application of software metrics in EPR projects / S. Parthasarathy -- 5. ERP implementation in a steel major in India / Sanjay Kumar, Anurag Keshan, Souvik Mazumdar -- 6. Implementation of ERP systems : a seven stage adoption model / Manoj Jha, Sanjay Kumar -- 7. Understanding based managing support systems : the future of information systems / Lidia Ogiela, Ryszard Tadeusiewicz, Marek R. Ogiela -- 8. EIS for consumers classification and support decision making in a power utility database / Juan Ignacio Guerrero Alonso, Carlos León de Mora, Félix Biscarri Triviño, Iñigo Monedero Goicoechea, Jesús Biscarri Triviño, Rocío Millán -- 9. Enhancing the electronic customer relationship management through data mining : a business intelligence approach / M. Vignesh -- 10. Towards a model-centric approach for developing enterprise information systems / Petraq Papajorgji, Panos M. Pardalos -- 11. Global emergency-response system using GIS / Salem Al-Marri, Muthu Ramachandran -- 12. Testing guidelines for developing quality EAI projects / S.R. Balasundaram, B. Ramadoss --

13. The post implementation phase of a large-scale integrative IT project / Marco Marabelli, Sue Newell -- 14. Challenges in enterprise information systems implementation : an empirical study / Ashim Raj Singla -- 15. Meta-heuristic approach to solve mixed vehicle routing problem with backhauls in enterprise information system of service industry / S.P. Anbuudayasankar, K. Ganesh, K.Mohandas, Tzong-Ru Lee -- 16. Information technology enabled vendor managed inventory in modelling supply chain issues : a review / Subramanian Nachiappan, Natarajan Jawahar -- 17. Two-way substitutable inventory system with n-policy / N. Anbazhagan -- 18. A fuzzy AHP model for 3PL selection in lead logistics provider scenarios / Rajbir Singh Bhatti, Pradeep Kumar, Dinesh Kumar -- 19. Achieving alignment in production and logistics operations in three echelon supply chain network through new heuristic optimizer / Rajeshwar S. Kadadevaramath, Jason C.H. Chen, Mohanasundaram K.M -- 20. Achieving supply chain management (SCM) : customer relationship management (CRM) synergy through information and communication technology (ICT) infrastructure in knowledge economy / Ashutosh Mohan, Shikha Lal -- 21. Benefits of information technology implementations for supply chain management : an explorative study of progressive Indian companies / Prashant R. Nair -- 22. Mathematical modeling of supply chain management systems / C. Elango, N. Anbazhagan -- 23. Stochastic modeling of supply chain management systems / C. Elango.