Integrating E-business models for government solutions citizen-centric service oriented methodologies and processes
Title:
Integrating E-business models for government solutions citizen-centric service oriented methodologies and processes
Author:
Chhabra, Susheel.
ISBN:
9781605662411
Publication Information:
Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2009.
Physical Description:
electronic texts (xxii, 313 p. : ill.) : digital files.
Series:
Advances in electronic government research series
Advances in electronic government series,
Contents:
I. Government transformation / Hai Nguyen, Toshio Obi -- II. Collaborative e-gov networks / Vasiliki Moumtzi, Marios Chatzidimitriou, Adamantios Koumpis -- III. Treasury computerization in India / S. Siddharth, Rajat Baisya, Gupta -- IV. Interoperability in e-government / Petter Gottschalk, Hans Solli-Saether -- V. Towards an organizationally enabled e-government enterprise architecture / Tagelsir Gasmelseid -- VI. Understanding citizens' e-readiness as a precondition to building a responsive e-government / Tuyen Nguyen, Donald Schauder -- VII. CRM in e-government / Kalpana Chauhan, K. Saxena -- VIII. Human-computer interaction / Susana Bar©đn -- IX. E-government / Shefali Nandan -- X. The governance of integrated service delivery in Canada / Jeffrey Roy -- XI. Breaking mind inertia for humane business through e-governance / Sangeeta Sharma -- XII. E-participation in local government decision making / Peter Demediuk, Rolf Solli -- XIII. The role of knowledge management security requirements for e-government / Pauline Ratnasingam -- XIV. A study of information systems in Indian railways with specific reference to Konkan railway application package / Sanjay Nayyar, Vinayshil Gautam, M. Gupta -- XV. Security aware development of e-government systems / Daniel Serrano, Antonio Maña, Gimena Pujol, David Donnan, Joseph Latanicki.
Abstract:
This book provides a collection of essential tools and alternative e-business strategies that can be incorporated into e-government solutions. The goal is to help in evolving effective methodologies and processes and consequently provide cost effective and citizen-centric services. Useful to scholars, researchers, and academic institutions, this book will enable readers to examine current issues and promote research initiatives to improve service delivery in e-government.
Added Corporate Author:
Electronic Access:
Chapter PDFs via platform: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-60566-240-4