Computer-mediated relationships and trust managerial and organizational effects
Title:
Computer-mediated relationships and trust managerial and organizational effects
Author:
Brennan, Linda L.
ISBN:
9781599044972
Publication Information:
Hershey, Pa. : IGI Global (701 E. Chocolate Avenue, Hershey, Pennsylvania, 17033, USA), c2008.
Physical Description:
electronic texts (xi, 308 p. : ill.) : digital files.
General Note:
"Premier reference source"--Cover.
Contents:
Trust in Computer-Mediated Communications: Implications for Individualsand Organizations / Susan K. Lippert -- Trust Types and Information Technology in the Process of Business Cooperation / Alfonso Miguel Márquez-García and Sebastián Bruque-Cámara -- Virtual Teams: The Role of Leadership in Trust Management / Nabila Jawadi, Mohamed Daassi, Michel Kalika, and Marc Favier -- An Examination of Team Trust in Virtual Environments / Martha C. Yopp -- Media and Familiarity Effects on Assessing Trustworthiness: What Did They Mean By That? / Mark A. Fuller, Roger C. Mayer, and Ronald E. Pike -- Designing and Assessing Virtual Assurance: The Role of Computer-Mediated Technologies in Facilitating High Levels of Trust and Distrust / Terry R. Adler and Michael Glissmeyer -- Trusting Remote Workers / Beverly Leeds -- Trust in Virtual Multicultural Teams / Iris C. Fischlmayr and Werner Auer-Rizzi -- Building Trust in Networked Environments: Understanding the Importance of Trust Brokers / Tom E. Julsrud and John W. Bakke -- Trust Building in E-Negotiation / Noam Ebner -- Antecedents of Consumer Trust in B2C Electronic Commerce and Mobile Commerce / Dan J. Kim -- Trust in E-Commerce: Risk and Trust Building / Loon Wong -- When Is a Duck Not a Duck? When It Is a Euro! Trust-Based Marketing Communications in Virtual Communities / Gianluigi Guido, M. Irene Prete, and Rosa D'Ettorre.
Overcoming Hurdles to Trust: Infomediaries and Public Records / Robert M. Easter and Linda L. Brennan -- Knowledge Management and Trust in E-Networks / G. Scott Erickson and Helen N. Rothberg -- When Trust Does Not Matter: The Study of Communication Practices Between High-Tech Companies and Their Clients in the Environment of Distrust /Dominika Latusek -- Establishing Trust in Offshore Outsourcing of Information Systems and Technology (IST) Development / Rachna Kumar -- Compilation of References.
Abstract:
This book includes research on trust within the context of computer-mediated relationships through review of the existent work on trust from multiple scholarly disciplines, and addressing the issues and challenges intrinsic to the virtual-organization domain--such as managing remote workers, selling products to unseen consumers, technology-mediated relationships with other organizations.
Added Corporate Author:
Electronic Access:
Chapter PDFs via platform: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-59904-495-8