Cover -- Title -- Copyright -- contents -- Introduction -- What is the Cloud and Cutting Edge IT? -- A Growing Gap -- Disruptive Innovation -- Impact of Disruptive Events -- Looking Forward -- Rate of Change and Compliance -- Focus of this Text -- The Basics are Familiar -- Organization of the Book -- Chapter 1: Cutting Edge IT -- Baseline of Capability -- Internet of Things -- Mobile Computing -- Social Media Driven Business -- Big Data -- Crowdsourcing -- Virtual Life, Alone Together -- Cloud Computing -- Chapter 2: Governance -- IT Governance Concepts and Principles -- Evaluating, Directing, and Monitoring -- Chapter 3: Legislative and Regulatory Compliance Concerns -- Overview of the Regulatory and Statutory Landscape -- An Historical Legislative Overview -- Chapter 4: Getting the Business Case Right -- A Cost Model For Emerging Technology is Essential -- When the Case "For" is Compelling -- Can Caution be Quantified? -- Putting Together the Cost Model and Business Case -- Holistic Qualitative Cost Model Approach -- Business Case Structure for Innovative IT -- The Approach to Addressing the Business Need -- Cost -- Alternatives Analysis -- Chapter 5: Service Level Management -- Overview of ISO/IEC 20000 -- Overview of Information Technology Infrastructure Library (ITIL® V3) -- Chapter 6: Security and Control Approach -- Risk Assessment vs. a Baseline Approach -- New Technology Adoption Principles of IT Security -- Extending the CIA Triad -- A Baseline Security Approach -- Using ISO27001/2 as a Baseline -- Chapter 7: Data Management -- Data Protection for Cutting Edge IT -- Chapter 8: Business Continuity and Recovery -- Business Continuity for Cutting Edge IT -- Chapter 9: Secure IT-Enabled Organizations -- Good Controls Create Value -- The Key to Success for IT-Enabled Change -- Bibliography -- ITG Resources.