HUMAN TRANSIT -- CONTENTS -- ACKNOWLEDGMENTS -- INTRODUCTION -- WHO IS THE PUBLIC? WHO IS AN EXPERT? -- LISTEN TO YOUR PLUMBER: VALUES VERSUS EXPERTISE -- TECHNOLOGY: TOOL OR GOAL? -- TRANSIT AND URBAN FORM -- WHO AM I? WHO ARE YOU? -- WHERE ARE YOU? -- WHO ARE "WE"? WHO DECIDES? -- RESPECT FOR TRANSIT -- Chapter 1: WHAT TRANSIT IS AND DOES -- TRANSIT'S ROLE IN A COLLABORATION OF MODES -- FIXED OR FLEXIBLE? -- PERSONAL MOBILITY: THE FREEDOM TO MOVE -- Chapter 2: WHAT MAKES TRANSIT USEFUL?SEVEN DEMANDS AND HOWTRANSIT SERVES THEM -- OUR SEVEN DEMANDS -- Side Issues and Side Effects -- THE ELEMENTS OF USEFUL SERVICE -- Demand 1: "It Takes Me Where I Want to Go" -- Demand 2: "It Takes Me When I Want To Go" -- Demand 3: "It Is a Good Use of My Time" -- Demand 4: "It Is a Good Use of My Money" -- Demand 5: "It Respects Me" -- Demand 6: "I Can Trust It" -- Demand 7: "It Gives Me Freedom (to Change My Plans)" -- THE SEVEN PHASES OF A TRIP -- How Much Does Each Phase Matter? -- Chapter 3: FIVE PATHS TO CONFUSION -- MAP-READING ERRORS -- MOTORIST'S ERRORS -- BOX ERRORS AND FALSE DICHOTOMIES -- POLARIZATION ERRORS -- UNFORTUNATE CONNOTATIONS -- Chapter 4: LINES, LOOPS, AND LONGING -- THE DIRECTNESS IMPERATIVE -- THE LINE AND THE CITY -- BARRIERS AND CHOKEPOINTS -- BASIC ROUTE SHAPES: I, U, S, AND O -- U-shapes and the To/Via Problem -- LOOPS AND LONGING -- The Perils of One-Way Service -- Breaking Out of Loops -- LIFE AFTER LOOPS -- Chapter 5: TOUCHING THE CITY:STOPS AND STATIONS -- COVERAGE OF A STOP -- EXPRESS, RAPID, OR LOCAL? -- THE RAPID REVOLUTION -- LINE SPACING IS STOP SPACING -- Chapter 6: PEAK OR ALL DAY? -- PEAKING: HOW AND WHY IT HAPPENS -- TWO WAYS TO THINK ABOUT PEAKS -- THE COSTS OF PEAK-ONLY SERVICE -- Labor Costs -- Fleet Costs -- THE PLUMBER'S QUESTION: PEAK OR ALL DAY?PEAK COMMUTERS OR EVERYONE? -- Chapter 7: FREQUENCY IS FREEDOM.

DANGERS ON THE MAP -- FREQUENT NETWORK BRANDING: SELLING WHAT MATTERS -- WHAT RIVERS TEACH: BRANCHING AND DISSIPATION -- Chapter 8: THE OBSTACLE COURSE:SPEED, DELAY, AND RELIABILITY -- THE REAL PROBLEM: DELAY -- THREE SOURCES OF ROUTINE DELAY AND THREE KINDSOF RUNNING WAY -- THE SEVEN DEADLY DELAYS -- THE CASE FOR TRANSIT LANES -- THE "EMPTY" TRANSIT LANE PROBLEM -- chapter 9: DENSITY DISTRACTIONS -- DENSITY AND EMOTION -- DENSITY'S MEASUREMENT PROBLEM -- DENSITY BY AREA OR BY POPULATION? -- IS LOW DENSITY A PROBLEM FOR TRANSIT? IT DEPENDS -- Chapter 10: RIDERSHIP OR COVERAGE?THE CHALLENGE OF SERVICEALLOCATION -- DENSEVILLE AND SPARSEVILLE: UNAVOIDABLE CHOICES -- DENSEVILLE'S INTENSIFICATION EFFECTS -- WHAT ABOUT JOB DENSITY? -- FROM GEOMETRY TO POLICY -- The Coverage Goal -- The Equity Goal: A Compromise? -- The Ridership Goal -- FROM POLICY TO NETWORK -- ANSWERING THE PLUMBER'S QUESTION:SERVICE ALLOCATION POLICIES -- THE FEEDBACK LOOP: DENSITY, SERVICE, AND RIDERSHIP -- Chapter 11: CAN FARES BE FAIR? -- TRANSIT SUBSIDIES VERSUS CAR SUBSIDIES -- SHOULD FARES BE FREE? -- FARE STRUCTURE: THE HARD QUESTIONS -- WHAT SMARTCARDS DO -- SHOULD FARES BE FREE OR DISCOUNTED OUTSIDE THE PEAK? -- TIME-BASED OR DISTANCE-BASED FARES? -- FARES AND CONNECTIONS -- BEYOND FAIR FARES? -- Chapter 12: CONNECTIONS OR COMPLEXITY? -- THE RARE MANY-TO-ONE NETWORK -- CONNECTIONS BUY FREQUENCY -- CONNECTIONS FREE US FROM COMPLEXITY -- THE FULL PRICE OF CONNECTION AVOIDANCE -- Chpater 13: FROM CONNECTIONS TONETWORKS TO PLACES -- FINDING YOUR PULSE -- HIGH-FREQUENCY CONNECTIONS: FROM PULSES TO GRIDS -- THE JOY OF GRIDS -- THREE REASONS FOR A CONNECTION -- FROM CONNECTIONS TO URBAN FORM -- Chapter 14: BE ON THE WAY!TRANSIT IMPLICATIONSOF LOCATION CHOICE -- RECOGNIZING TRANSIT-FRIENDLY PLACES -- A FEW ASSUMPTIONS -- The Long Residential Cul-de-Sac -- The Shopping Center Setback.

The Hilltop Institution -- The New Suburb -- MOLONGLO: A CASE STUDY IN TRANSIT-FRIENDLYSUBURBAN STRUCTURE -- Chapter 15: ON THE BOULEVARD -- THE GREATEST CHALLENGE FOR BOULEVARD TRANSIT:CONGESTION -- A BOULEVARD OF THE FUTURE -- Chapter 16: TAKE THE LONG VIEW -- EPILOGUE:GEOMETRY, CHOICES, FREEDOM -- NOTES -- INDEX.