1. The training management function -- 2. The training function and organisational strategy -- 3. Training and the wider environment -- 4. Training Needs Analysis -- 5. Designing effective training - an overview -- 6. Planning to meet your needs -- 7. Managing training budgets -- 8. Choosing the right learning opportunity -- 9. Selecting the right trainer for your training department -- 10. Preparing your material -- 11. Writing training materials -- 12. Delivering a training session: How to make an effective presentation -- 13. Developing training skills -- 14. On-the-job training -- 15. How do I evaluate the effectiveness of training? -- 16. Continuous professional development -- Are you up to date? -- Contents.