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Complex service delivery processes strategy to operations
Complex service delivery processes strategy to operations
by
Harvey, Jean, 1950-
Knovel
http://app.knovel.com/web/toc.v/cid:kpCSDPSOE2
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Lean ISO 9001 adding spark to your ISO 9001 QMS and sustainability to your lean efforts
Lean ISO 9001 adding spark to your ISO 9001 QMS and sustainability to your lean efforts
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Micklewright, Mike.
Knovel
http://app.knovel.com/web/toc.v/cid:kpLISOASY3
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