Setting the stage for communication success -- How good are you at putting yourself across? -- Building your basic verbal and nonverbal communication -- How to handle specific situations and people -- Putting yourself across to get a job -- Putting yourself across to supervisors -- Putting yourself across to colleagues -- Putting yourself across to subordinates -- Putting yourself across to prospective clients and customers -- Putting yourself across to current clients and customers -- Putting yourself across when handling credit, collection, and customer complaints -- Putting yourself across to vendors and suppliers -- Putting yourself across to lenders and investors.