Contents -- Credits and Kudos -- Introduction -- Continuous Improvement -- Hard Organizational Development-A Business Approach to Quality: The Osteonics Story -- The Positive Impact of Humor in the Workplace or TQM (Total Quality Mirth) in Organizations -- Introducing the Integrated Programme for the Creative Training of Leaders -- The Vision of Quality Versus the Quality vision: Leading Cultural Changes for Innovation -- Flying High: Exploring Whole Systems and Quality -- COMM=Unity-A Process for Understanding Connecting -- Seven Levels of Change Model: A Process for Linking Creativity, Innovation, and Continuous Improvement -- Diversity -- Creative Community Development-Where It Really Begins -- Managing Diversity in Communication and Problem Solving with Effective Levels of Abstraction -- Entrepreneurs: Who Are They and How Do We Find Them? A KAI Study -- Learnings from Selection or How to Develop Intuition Into Shared Insight -- Next Generation -- The Fire This Time: Coping with Sudden Imposed Change -- Creating Breakthrough in Organizations: Beyond the "Whack-a-Mole" Theory -- Process Explorations with Cyberquest -- A Hypermedia System for Discovery and Innovation Support -- Leadership and Creative Leadership: Some Personal Reflections -- Teaching Creativity by Distance Learning Methods -- Change as a Creative Catalyst: A Model for a Regenerative Mindset -- Learning to Create Shared Vision -- Participant Themes -- "What I Tell You Two Times Is True" -- The Touchstone: Discovering the Transformative Story Within -- The Art and Discipline of Debriefing -- Leadership Development Theory and a Model for Intervention in the Development of Leaders -- Risk-taking and Innovation Performance -- Research -- Work Environment Differences Between High Creativity and Low Creativity Projects -- Discovering the Unseen Leader.

Introducing a Creativity Improvement Program for the Federal Express I.S. Organization -- Creativity in Project Work: A Longitudinal Study of a Product Development Project -- MBTI and IAI Bias on Creativity Courses -- An Inquiry Into Cross-cultural Creativity Training: Results from a Five-week Study Tour in Bergen and Bratislava -- The Dynamic Nature of Creative Problem Solving -- Profiling Creativity: Nature and Implications of a New Research Program -- New Insights Into Different Styles of Creativity -- Managing Creative People at Work -- A World of Ideas: An Innovative Research Approach for Business -- Bridging Theory and Practice: Disciplinary Implications for the Field of Creativity -- Critical Thinking: An Essential Ingredient for Effective Leadership -- Creating Together: Who or What Generates the Creative Energy in a Collective Effort? -- The Relationship Between the Kirton Adaption-Innovation Inventory and the MBTI Creativity Index -- Creativity East and West: Intuition vs. Logic? -- Success Stories -- Creativity Research at the Delft University of Technology -- On Becoming a Facilitator: Discovering Oneself -- Innovation in the U.S. Military -- Creating an Innovation Course in a Large Corporation -- Promoting Targeted Innovation in Japan Through R&D Division Liaison Between Different Industries -- Developing Creativity in Japanese Companies -- Innovative and Creative Change.