Book Cover -- Half-Title -- Title -- Copyright -- Contents -- Contributors -- Author biographies -- Preface: Coping, health and organizations -- PART ONE Theoretical and psychometric considerations -- CHAPTER ONE Measures of coping with stress at work: a review and critique -- Defining work stress -- Defining coping -- Coping with stress -- Coping with stress at work -- Theoretical context -- Selection of Scale Items -- Scale instructions and scoring -- Scale classification -- Conclusions -- References -- CHAPTER TWO Empirical versus theoretical approaches to the measurement of coping: a comparison using the ways of coping questionnaire and the cybernetic coping scale -- Origins and development of measures -- The Ways of Coping Questionnaire -- The Cybernetic Coping Scale -- The present investigation -- Methodology -- Data analysis -- Findings -- Discussion -- Conclusion -- Notes -- References -- CHAPTER THREE The self-regulation of experience: openness and construction -- What is experience? -- Opening and constructive responses to experience -- Change and stability -- Self-control as a constructive process -- Opening responses through experiential self-control -- Health behaviour as a function of constructive and opening self-control skills -- Conclusions and implications -- References -- PART TWO Work problems and coping -- CHAPTER FOUR Coping with acute workplace disasters -- Coping with acute disasters at work -- The effects of acute workplace disasters on employee health and performance -- Coping with acute workplace disasters -- The role of the organization in facilitating personal coping -- Studies on acute disasters: some methodological problems -- Conclusion -- Note -- References -- CHAPTER FIVE Work, family and psychological functioning: conflict or synergy? -- Work and family spheres -- Implications of women's increasing employment.

Interaction between work and family roles -- Inter-role Conflict and its Effects -- Buffering Effects of Work -- The Scarcity Hypothesis and the Enhancement Hypothesis -- The Rational Model -- The Gender-Role Perspective -- Spillover -- Compensation and Accommodation -- Utilitarian approach to role conflict -- Social-exchange Approach -- Multiple roles and stress -- Social support and the work-non-work interface -- Individual coping and role conflict -- Organizational initiatives and work-family interface -- An Alternative Career Model -- Summary -- Note -- References -- CHAPTER SIX Women's ways of coping with employment stress: a feminist contextual analysis -- The impact of occupational stressors on women's health -- The Impact of Employment on Women's Mortality Rates -- The Impact of Multiple Roles on Women's Health -- The Impact of Employment on Women's Physical and Mental Health -- Women's ways of coping with employment stress -- Gender Differences -- Coping Effectiveness -- Personal or coping resources -- Integrative studies and the importance of context -- Important research directions -- Acknowledgements -- References -- CHAPTER SEVEN Organizational change: adaptive coping and the need for training -- Training and coping -- The Social Context of Mid-Career Training -- Individual discretion -- The Role of Individual Discretion in Human Services -- Limitations of Individual Discretion -- The Role of Training in an Expanding Mandate -- Shortfall In Organizational Resources -- Self-Management and Stress -- Support Shortfalls in an Expanding Mandate -- Interview study -- Setting -- Participants -- Procedure -- Background -- Results of the study -- Building upon the Clinical Professional Model -- Reliance on Professional Judgement -- Communication -- Intrinsic Education -- The Expansion of the Self-Management Mandate.

Devolution as an Organizational Objective -- Demands of an Expanding Mandate -- The Limitations of Participatory Decision Making -- Training and Information -- Managing the Transition -- Coaching as a Coping Resource -- Value Conflicts Within a Self-Management Mandate -- Clinical vs Managerial Values -- Confronting Self-Management from Subordinates -- Conclusions -- Note -- References -- CHAPTER EIGHT Coping with subjective health problems in organizations -- Subjective health-a problem? -- What are the subjective health complaints? -- Psychological factors contributing to lack of health -- Lack of coping and lack of health -- Reducing subjective complaints -- General health-promoting programmes -- Organizational interventions -- Individual interventions -- Physical Exercise -- Stress Management Training -- Relaxation, Mental Training and Biofeedback -- Discussion and conclusions -- Note -- References -- PART THREE Organizational interventions -- CHAPTER NINE Organizational healthiness, work-related stress and employee health -- The nature of organizations -- Social Psychological Theory -- Sociotechnical Systems Theory -- Organizational healthiness -- Organizational Sub-Systems -- Task Completion -- Problem Solving -- Staff Development -- Organizational healthiness, employee stress and health -- Organizational healthiness and culture -- Assessing organizational healthiness -- Summary -- Notes -- References -- CHAPTER TEN Organizational-level interventions designed to reduce occupational stressors -- Organizational-level interventions to reduce work stressors -- Reducing Role Stress Through Goal Setting -- Reducing Role Stress by Increasing Participation in Decision Making -- Increased Job Autonomy -- Work Schedule Autonomy -- Improving Person-Environment Fit Using Problem-Solving Groups.

Reducing Psychological Burnout by Changing Orientation Practices -- Reducing Work-Family Conflict -- Reducing the Stress of Staff Reductions -- Reducing the Stress of Mergers and Acquisitions -- Reducing Psychological Burnout through High-Stimulus Organizational Development Interventions -- Methodological considerations -- Organizational-versus individual-level interventions -- Research and practice-two cultures? -- Summary -- Note -- References -- CHAPTER ELEVEN Coping with the stress of new organizational challenges: the role of the employee assistance programme -- Introduction -- Definitions, implications and methodologies -- Historical background and development of EAPs -- EAP statistics: numbers covered, services provided -- Models of employee assistance programmes -- Operationalizing the EAP -- Selecting an EAP -- The Introduction of an EAP -- Evaluation of EAPs -- The roles of the key participants in an EAP -- Critiques of EAPs -- Conclusions -- References -- CHAPTER TWELVE Contemporary organizational realities and professional efficacy: downsizing, reorganization, and transition -- Budget Cuts -- Job Future Ambiguity -- Occupational Locking-ln -- Personal and professional efficacy -- Psychological Contracts -- Coping with structural career crises -- Individual Coping -- Organizational Coping Initiatives -- Communication -- Preparation -- Reducing the Stress of Staff Reductions: Integrated Models -- Conclusion -- Notes -- References -- CHAPTER THIRTEEN Employee adjustment to an organizational change: a stress and coping perspective -- Event characteristics -- Situational appraisals -- Coping strategies -- Coping resources -- Relationships among the proposed predictors of adjustment -- Empirical tests of proposed model of adjustment to organizational change -- A Merger Between Two Airlines -- Public Sector Reorganization -- Conclusions -- Note.

References -- CHAPTER FOURTEEN Coping with work: future directions from the debates of the past -- Definitions of stress -- Theoretical context -- Measurement -- The contribution of this book -- References -- Index.