Harvard business review on crisis management.
Title:
Harvard business review on crisis management.
ISBN:
9781578512355
Publication Information:
Boston : Harvard Business School Press, c2000.
Physical Description:
v, 252 p. : ill. ; 21 cm.
Series:
The Harvard business review paperback series.
Series Title:
The Harvard business review paperback series.
Contents:
Managing the crisis you tried to prevent / Norman R. Augustine -- When an executive defects / Anurag Sharma and Idalene F. Kesner -- A strategic approach to managing product recalls / N. Craig Smith, Robert J. Thomas, and John A. Quelch / Right away and all at once: how we saved Continental / Greg Brenneman -- Media policy--what media policy? / Sandi Sonnenfeld -- After the layoffs, what next? / Suzy Wetlaufer -- Leadership when there is no one to ask: an interview with Eni's Franco Bernabáe / Linda Hill and Suzy Wetlaufer -- Lincoln Electric's harsh lessons from international expansion / Donald F. Hastings.
Added Uniform Title:
Harvard business review.