Cover -- Preface -- Contents -- Chapter 1 Overview of Management Information Systems and Practices in the New Millennium -- 1.1 Introduction -- 1.2. New Realities -- 1.3. Computer Clans -- 1.4. Self-Healing Networks -- 1.5. Brains in a Box -- 1.6. Robotic Road Age ? -- 1.7. A Nightmare ? -- 1.8. Between Silicon Valley and Silicon Alley -- 1.8.1 Fertile Ground -- 1.8.2. The Indians Have Arrived in Silicon Valley ! -- 1.9. Framework of the Book -- Conclusion -- Focus -- Management Perspective -- Case Study No : 1 -- Case Study No : 2 -- Chapter Review Questions -- Discussion Questions -- Selected References -- Chapter 2. The Organization -- 2.1. Introduction -- 2.2. Need For Mis -- 2.3. Information and the Organisation -- 2.4. Mis and Use of Computers -- 2.5. Mis a Conceptual Depiction -- 2.6. Physical Depiction of Mis -- 2.7. Limitations of Mis -- Conclusion -- Focus -- Management Perspective -- Case Study -- Chapter Review Questions -- Discussion Questions -- Selected References -- Chapter 3 Systems Concept -- 3.1. Introduction -- 3.2. Types of System -- 3.3 Regulation of A System -- 3.4. Analysing Complex Systems -- 3.5. Systems Theory Applied to Mis -- 3.6. Systems Engineering Concepts -- 3.7. Operation Information System -- 3.7.1. Transaction Processing System (TPS) -- 3.7.2. Process Control System -- 3.7.3. Office Automation System (OAS) -- 3.8. Management Information Systems -- 3.8.1. Information Reporting Systems (IRS) -- 3.8.2. Executive Information Systems (EIS) -- 3.8.3. Decision Support System (DSS) -- 3.8.4. A Comparative Analysis of Various Systems -- 3.9. Classification of Information System : Alternative Approach -- 3.9.1 Strategic Information System -- 3.9.2 Strategic Information System Plan (SISP) -- 3.9.3 Business Information System -- 3.9.4 End-User Computing (EUC) -- 3.9.5 Artificial Intelligence -- 3.9.6 Expert System.

3.10. Human Mind Overtakes All Systems and Resist Change -- Conclusion -- Focus -- Management Perspective -- Case Study -- Chapter Review Questions -- Discussion Questions -- Selected References -- Chapter 4. System Analysis and Design -- 4.1. Introduction -- 4.2. Fundamental Concepts -- 4.3. The Career of a Systems Analyst -- 4.4. Systems Development Life Cycle -- 4.4.1 Following are the Reasons for Initiating Systems Analysis -- 4.4.2 Sequences of Activities Undertaken During the Systems Investigation Stage are Depicted in the Flow Chart 4.2. -- 4.4.3 Systems Analysis Stage -- 4.5. Agile Software Development -- 4.6. Importance of Team Management in System Development -- 4.7. Business Intelligence the Next Big Software Market, Says Nasscom -- Conclusion -- Focus -- Management Perspective -- Case Study -- Chapter Reivew Questions -- Discussion Questions -- Selected References -- Chapter 5 Functional Management Information Systems -- 5.1. Introduction -- 5.2. Marketing Information System -- 5.2.1 Developing a Marketing Information System -- 5.2.2 A Way in the Network-A New Development in Marketing -- 5.2.3 Following are the Major Subsystem of MKIS Design for a National Daily/Publishing Firm* -- 5.3. Personnel Information System (PIS) -- 5.3.1 Modern PIS Contains the Following Data and File Type, and Structure -- 5.3.2 Major Files in PIS Includes the Following -- 5.3.3 The Important Sub-Systems of the PIS are as Follows -- 5.4. Accounting Information System -- 5.4.1 Types of Accounting Information Systems -- 5.4.2 The Posting Cycle -- 5.4.3 Interrelationships of Important Accounting Information Systems -- 5.3.4 Improved Automated Systems for Accounting -- 5.5 Manufacturing Information System -- 5.5.1 Sources of Manufacturing Information -- 5.5.2 Production Process -- 5.5.3 Steps Involved in an MRP II System -- 5.5.4 Product Design.

5.6 Inter-Relation of Information Systems -- Conclusion -- Focus -- Management Perspective -- Case Study -- Chapter Review Questions -- Discussion Questions -- Selected Reference -- Chapter 6 Fundamentals of Computer Systems -- 6.1 Introduction -- 6.2. Four Generations of Computers -- 6.3. Types of Computers -- 6.3.1 Old System of Classification -- 6.3.2 Modern Classification -- 6.4. Laptop and Notebook -- 6.4.1 Ultra-Small Computers -- 6.5. Hardware and Software -- 6.5.1 Computer Hardware -- 5.5.2 Software -- 6.6 Operating Systems -- 6.7. Programming Languages -- 6.8. Ready Made Packages -- 6.9. Computer Communication and Networking -- 6.9.1 Table PC-The Latest Arrival in the Market -- Conclusion -- Focus -- Management Perspective -- Case Study -- Chapter Reivew Questions -- Discussion Questions -- Selected References -- Chapter 7 Database Systems -- 7.1. Introduction -- 7.2. Methods for Organizing Data in Files -- 7.3. The Advantages of the Database Approach -- 7.4. Database Management System (DBMS) -- 7.4.1 Objectives of DBMS -- 7.4.2 Features of Database Management System -- 7.4.3 Cardinal Principles of DBMS -- 7.5. Components of Database Management System Package -- 7.6. Major Uses of DBMS -- 7.7. Database Administrators (DBA) -- 7.8. Types of Database -- 7.9. Security in the Database Environment -- 7.10. Database Models -- 7.11. Relationship With Mis -- 7.12. Types of Database Models -- 7.13.Object-Oriented Structure -- Conclusion -- Focus -- Management Perspective -- Case Study -- Chapter Review Questions -- Discussion Question -- Selected References -- Chapter 8 Computer Power -- 8.1 Introduction -- 8.2. Selection of a Computer System-General Guidelines -- 8.3 Categories/Types of Computers -- 8.4. Steps in Selection of A Computer -- 8.5. Factors to Buy a PC -- 8.6. Validation of Vendor's Proposals -- 8.6.1 Methods of Validation of Proposal.

8.7. Requisition of Computer Power -- 8.7.1 Computer Purchase -- 8.7.2 Computer Rental From the Manufacturer -- 8.7.3 Computer Lease From a Third Party -- 8.7.4 Computer Service Bureau -- 8.7.5 Time Sharing Companies -- 8.8 Criteria for Investment in Hardware and Software for Small Business Computers -- 8.9. Market Watch -- 8.9.1 IT Spending Come Down -- 8.9.2 INTEL Corporation, recently Introduced its 'Itanium 2' Microprocessor for High-end Computing, a Year After the Chip Giant Launched the First Version After a Decade's Research and Development -- 8.9.3 Frameworks for Business -- 8.9.4 Global outlook after September 2001 -- 8.9.5 Back to Basics All Business Models Need Growth and Profits to Succeed,and not Just High Value on Paper -- Conclusion -- Focus -- Management Perspective -- Case Study -- Review Questions -- Discussion Question -- Selected References -- Chapter 9 Knowledge Management -- 9.1. Introduction -- 9.2. Tectonic Transformations -- 9.3. Increasing Returns -- 9.4. Internet and Value Chain-Far Reaching Impact -- 9.5. The Value Chain -- 9.5.1 Implications for Management -- 9.5.2 Impact of Markets -- 9.6. Competing in the INFO Age -- 9.7. New Corporate Governing Laws -- 9.8. The Nature of the Knowledge Economy -- 9.9. Knowledge Management* -- 9.9.1 Reassessing the Contribution of Knowledge Management -- 9.9.2 Knowledge Management : Leverage Enterprise Resource -- 9.9.3 Need for Knowledge Management -- 9.9.4 Relevance of Knowledge Management -- 9.9.5 Knowledge Assets : Know How to Manage Information -- 9.10. Knowledge Management Frame Work -- 9.10.1 Types of Knowledge -- 9.10.2 Types of Knowledge Process -- 9.10.3 Knowledge Conversion -- 9.10.4 Knowledge-Based View of the Firm -- 9.10.5 Tools for Effective KM -- 9.11. Practicing Knowledge Management -- 9.11.1 Types of KM Projects -- 9.11.2 Knowledge Access and Transfer.

9.11.3 Inadequacy in Personalization -- 9.12. Knowledge Management : Tools and Techniques -- 9.13. Auditing Skill Acquisition with KM Metrics -- 9.14. Market Watch -- 9.14.1 Raymond Textiles Strides Towards E-growth -- 9.14.2 Status of Employment Potential of Software Firms After Speter 11 2001- AReview -- 9.14.3 A Shift in Hiring trends in IT Industry -- 9.14.4 Hyderabad, Kochi Best Indian ITES Destinations -- Conclusion -- Focus -- Management Perspective -- Case Study No : 1 -- Case Study No : 2 -- Review Questions -- Discussion Question -- Selected References -- Chapter 10 Digital Age Organization -- 10.1 Introduction -- 10.2. E-Commerce Business Models -- 10.2.1 Components of the Service Priority Business Models -- 10.2.2 Online Service Quality -- 10.3. Winning in the BIZ ERA -- 10.3.1 Sources That Add Value to E-Business -- 10.3.2 Key to success in E-Business -- 10.4. Pay-Off From Service -- 10.4.1 Pursuing Market Growth -- 10.5. The Future of E-Commerce -- 10.6. Market Watch -- 10.6.1 Internet Survey on E-tailing -- 10.6.2 The Ideal Online Shop -- Conclusion -- Focus -- Management Perspective -- Case Study No : 1 -- Case Study No : 2 -- Chapter Review Questions -- Discussion Question -- Reference -- Chapter 11 Emerging Technologies in the Millennium -- 11.1 Introduction -- 11.2. A Synergy Between E-Mail And Mobile Phone -- 11.3. Cellphones : Beyond Calls and SMS -- 11.3.1 Cellular Networks-Inside Out -- 11.4. Net Telephony -- 11.5. Space-Based Digital Embrace -- 11.6. Netscape : Back in the Browser Battle -- 11.7. Programming Tools For Web Services -- 11.8. Market Watch -- 11.8.1 Intel and Enterprise Industry Leaders Collaborate on Infiniband -- 11.8.2 Microsoft And Siebel Systems From Historic Strategic Alliance -- 11.8.3. IBM Unveils New Services to Meet Demand For Smart Chip Technology -- Conclusion -- Focus -- Management Perspective.

Case Stidu No : 1.