The new economy meets the ivory tower / Rhonda M. Epper -- Benchmarking best practices in faculty instructional development / Marisa Martin Brown and Ron Webb -- Institutionalizing support for faculty use of technology at the University of Central Florida / Joel L. Hartman and Barbara Truman-Davis -- The evolution of faculty instructional development in the use of technology at Collège Boréal, Ontario / Chantal Pollock ... [et al.] -- Designing advanced learning communities : Virginia Tech's story / Anne H. Moore -- Developing faculty use of technology : the Bellevue Community College experience / Kae R. Hutchison -- The California State University Center for Distributed Learning / Charles Schneebeck and Gerard L. Hanley -- Beyond button-pushing : using technology to improve learning / A.W. (Tony) Bates.