Contents -- List of Tables and Figures -- Abbreviations -- Acknowledgements -- Preface -- Introduction: The Global Corporate Agenda -- The seven- issue corporate agenda -- The nation state -- 1 Public Goods, Public Risk and Power Struggles -- Global and national public goods -- Global risk or risky business -- Competition, power struggles and alliances -- Reconfiguring the state market civil society paradigm -- 2 Nation States: Facilitating and Accommodating Globalisation -- Globalisation, regionalisation and the nation state -- How the state facilitates globalisation -- Privately financed infrastructure and sustainable development: mortgaging the future -- States make markets -- Globalisation of Public Management -- 3 Modernising the State: A Third Way for Competition -- The roots of transformation and modernisation -- The objectives of transformation and modernisation -- Role of the state -- Financing the state -- 4 Modernising the State: New Organisation and New Management? -- Organisational structure of the state -- Managing the state -- 5 The Emerging Corporate-Welfare Complex -- Resilience to change -- New challenges for the welfare state -- The Third Way welfare state -- Pensions and social security the global market -- The new corporate- welfare complex -- 6 The Price of Neo-Liberal Modernisation -- Macroeconomic impact -- Asset stripping and high transaction costs -- Employment impact -- Democratic accountability and user/ employee involvement -- Fragmenting the state -- Equality and social justice -- Quality of service -- The performance state paradigm -- Ownership and control -- Partnerships -- The effect on state capacity -- 7 The Nation State in 2020 -- New world ( dis) order -- The corporate or minimalist state -- The enabling or partnership state -- The third sector or social economy state -- Other models.

8 Redesigning the State A New Public Order -- The state in capitalist society -- The core functions of the state -- Extending democratic accountability and new models of governance -- Taxation of income, consumption and corporate profits -- Reversing marketisation and privatisation -- New financial and regulatory architecture to control capital -- Promoting civil society, citizenship and the social economy -- Maintaining universal welfare systems -- Reducing poverty through empowerment, redistribution, equalities, regeneration and control of development -- Creating jobs and quality employment -- Imposing corporate governance and social accountability -- Maintaining macroeconomic stability and investment -- 9 A New Public Service Management -- Principles of public service -- A blueprint for a new Public Service Management -- Corporate policies, values and public service ethos -- Democratic accountability and communications -- Social Justice Planning and Auditing -- Innovation, redesign and capacity building -- User and employee/ trade union involvement -- Strategic researching and planning social and economic needs -- Quality systems and performance review -- Monitoring, evaluation and learning environment -- Public sector networks, partnerships and strategic sourcing -- Quality employment & training -- 10 New Strategies and Alliances -- Bibliography -- Index -- accountability -- 238 -- 261 -- accountability, -- 178 -- 211 -- Accounts Commission for Scotland 86 -- Acheson Report 262 -- Adam Smith Institute 69 -- advisory groups 113 -- AEA Technology 169 -- affordability -- 13 -- 134 -- ageing 135-9 -- agentification 101 -- Aid to Families with Dependent Children [AFDC] -- 144 -- 157 -- alliances -- 28 -- 49 -- 247 -- 284-5 -- America Works 124 -- Andersen Consulting -- 106 -- 124 -- 183 -- 194 -- Angel 168 -- Angola 47 -- APEC -- 33 -- 37 -- 39.

55 -- Argentina -- 40 -- 154 -- 177 -- Arriva 190 -- Arthur Andersen -- 30 -- 92 -- 186 -- Asian Development Bank 54 -- asset stripping 167-74 -- Associated British Ports 78 -- AT&T 126 -- Audit Commission -- 86 -- 89 -- 116 -- 186 -- 187 -- audit state -- 18 -- 219 -- auditing 87 -- audits -- social, 263 -- state, 185 -- Australia -- 33 -- 47 -- 57 -- 86 -- 90 -- 160 -- 177 -- 185 -- public service management, 253 -- welfare, 133 -- Austria 133 -- Bangkok 43 -- Bedfordshire 83 -- Belfast Port 80 -- Belgium -- 33 -- 133 -- benchmarking 115 -- Benefits Agency/Post 194 -- Best Value -- 8 -- 68 -- 114-18 -- 124 -- 187 -- 212 -- 257 -- 260 -- Better Quality Services -- 116 -- 260 -- Better Regulation Initiative 74 -- Birmingham -- 81 -- 285 -- Birmingham City Council -- 161 -- 192 -- Blackburn 83 -- Blair, Tony -- 7 -- 8 -- BMW 161 -- Boeing 157 -- bonds 242 -- Brazil -- 42 -- 57 -- 154 -- Bretton Woods institutions -- 3 -- 4 -- 37 -- 135 -- 243 -- Britain -- 6 -- 33 -- 35 -- 41 -- 42 -- 47 -- 49 -- 54 -- 56 -- 60 -- 62 -- 63 -- 85 -- 114 -- 126 -- 128 -- 132 -- 133 -- British Aerospace -- 78 -- 170 -- British Airways -- 78 -- 169 -- British Coal 169 -- British Energy 169 -- British Gas -- 166 -- 167 -- 170 -- 184 -- 187 -- British Petroleum [BP] 169 -- British Rail 168 -- British Social Attitudes survey 131 -- British Steel 169 -- British Telecom [BT] -- 126 -- 166 -- 167 -- 169 -- 170 -- 187 -- 189 -- British Transport Docks Board 127 -- Britoil 169 -- Brookings Institution 139 -- Build-Operate-Transfer 57 -- Bulgaria 150 -- bus companies 102 -- bus deregulation -- 175 -- 190 -- bus services 175 -- business agenda 15 -- Business Excellence Model 110 -- Business Improvement Districts 109 -- Business Process Reengineering 110 -- Business Roundtable 21 -- Busways 190 -- Cable and Wireless -- 169 -- 170.

California Public Employees Retirement System 15 -- Cambridge Educational Services 81 -- Canada -- 31 -- 33 -- 85 -- 86 -- 110 -- 133 -- 135 -- 151 -- 162 -- 185 -- capacity building 270 -- Capita Group -- 79 -- 81 -- capital accumulation -- 3 -- 16 -- 73 -- capital expenditure -- 92 -- 95 -- capital flight -- 4 -- 11 -- 189 -- capital flows 242 -- capitalist economy 284 -- Carillion 96 -- casualisation 32 -- catalytic states 46 -- Central and Eastern Europe -- 47 -- 49 -- 132 -- central-local relations 233 -- centralisation -- 99 -- 214 -- Centre for Public Services [CPS] 275 -- Chantrey Vellacott 192 -- Chase Manhattan Bank 161 -- Chicago Institute on Urban Poverty 176 -- children 60 -- Chile -- 40 -- 42 -- 59 -- 147 -- 152 -- 177 -- privatised pensions, 152-4 -- China -- 30 -- 57 -- 206 -- Citibank 157 -- Citizen's Charter -- 84 -- 111 -- 112 -- Citizens' Council on Corporate Issues 251 -- City Centre Management Companies 107 -- City Challenge 105 -- Cityworks 103 -- civil service 16 -- civil society -- 34-5 -- 247 -- class 84 -- Cleveland 125 -- client-contractor -- 102 -- 188 -- Coalition of Service Industries 5 -- coalitions 285 -- Code for Quality Employment 283 -- Columbia HCA 26 -- commercialisation -- 83 -- 110 -- commodification -- 20 -- 70 -- 72 -- 98 -- community action 285 -- community care 73 -- community organisations 218 -- company towns -- 15 -- 164 -- 215 -- Competing for Quality 172 -- competition 118 -- competition policy 245 -- competitive culture 166 -- competitive tendering -- 120-1 -- employment, 174 -- reform, 64 -- competitive tendering or Compulsory Competitive Tendering [CCT] -- 20 -- 68 -- 89 -- 98 -- 114 -- 120 -- 121 -- Comprehensive Spending Review 89 -- Confederation of British Industry -- 21 -- 91 -- 98 -- Conservative government 85 -- Conservative Party 66 -- construction industry 99 -- consultants 65.

consultation 178 -- consultative state 18 -- continuity of service 239 -- continuous improvement 277 -- contract state -- 18 -- 188 -- Contract with America 141 -- contracting 121 -- contracting out 123 -- contractor organisation 98 -- contractors 155 -- Copenhagen 13 -- corporate agenda 3 -- corporate governance 14-15 -- corporate policies 239 -- corporate state -- 18 -- 209 -- 210-11 -- corporate taxation -- 85 -- 160 -- corporate welfare -- 2 -- 9 -- 13 -- 44-5 -- 155-7 -- Corporate Welfare Complex -- 10-13 -- 155-7 -- 223-4 -- Corporation 80 -- corporatisation 101 -- corruption -- 40 -- 197 -- cost transparency 239 -- council house sales 78 -- council housing -- 81 -- 119 -- 166 -- Coventry 81 -- Coventry City Council 106 -- crony capitalism 14 -- cross border mergers 51-2 -- Cumbria 83 -- Czech Republic 50 -- de-familialisation 140 -- debt write-off 169 -- decentralisation 102 -- deficits 75 -- Deloitte Touche -- 81 -- 186 -- democratic accountability -- 65 -- 178-9 -- 229 -- 261-2 -- 273 -- 284 -- democratic control -- 229 -- 238 -- democratic dividend 229 -- democratic renewal -- 15 -- 67 -- 113 -- 147 -- 177 -- demographic change 135-9 -- Denmark -- 33 -- 86 -- 103 -- 133 -- 149 -- deprivation 265 -- deregulation -- 4 -- 46 -- 125-8 -- buses, 125 -- Deregulation and Contracting Out Act [1994] 126 -- destabilisation 69 -- developing countries -- 39 -- 41 -- 46 -- 207 -- 232 -- 242 -- development banks -- 33 -- 243 -- development education 247 -- development process 99 -- disinvestment 70 -- District Auditors -- 116 -- 187 -- dividends 75 -- DSO -- 80 -- 102 -- 121 -- e-government -- 9 -- 250 -- 269 -- East Asia -- 14 -- 40 -- 43 -- 58 -- East Asian economies -- 22 -- 38 -- 39 -- 40 -- financial crisis, 45 -- ecological sustainability 246 -- economic development 161 -- economic infrastructure 57 -- economic integration 49.

economic management 71.