Contents -- Preface -- Introduction -- PART 1 Incident Avoidance and Mitigation -- Overview -- Physical protection measures -- Guarding and notification of incident -- Terrorist threats -- Protection of company records and general documentation -- Staff -- Business continuity representatives -- Incident control point -- Continuity of management -- Mutual aid -- Data transmission and communications -- Computer systems -- PART 2 Business Continuity -- Overview -- Action to be taken in the event of a major incident -- Evacuation procedures -- Assembly points -- Action at assembly points -- Counselling of staff and casualties -- Staff sent home -- Management notification -- Damage appraisal and exclusion estimation -- Invocation of the business continuity plan -- Business continuity control centre -- Exclusion from corporate sites Ò plans at departmental level -- Appendices -- Actions to be taken on receipt of a bomb threat (by telephone) -- A model company bomb incident plan -- Exclusion zone street plans -- Evacuation sites -- Local area searchers -- Search plans -- Staff search groups -- Business continuity committee -- Business continuity representatives -- Senior management list -- Key personnel lists -- Keyholder lists -- Insurance details -- The business continuity hot start site -- Postscripts and general points for BC committee members -- Essential telephone numbers (examples) -- Salvage teams -- Specialist companies -- Site Recovery and Salvage -- Introduction -- Overview -- Protective clothing and equipment for salvage management teams -- Index.