CONTENTS -- PREFACE -- PART I THE CASE FOR SMARTER ORGANIZATIONS -- 1 ALBRECHT'S LAW -- 2 LEARNED INCAPACITY: How People Collude to Fail -- PART II ORGANIZATIONAL INTELLIGENCE -- 3 WHAT IS ORGANIZATIONAL INTELLIGENCE? -- 4 STRATEGIC VISION: Every Enterprise Needs a Theory -- 5 SHARED FATE: The Holodynamic Organization -- 6 APPETITE FOR CHANGE: Planned Abandonment -- 7 HEART: Earning the Discretionary Energy -- 8 ALIGNMENT AND CONGRUENCE: Eliminating the Contradictions -- 9 KNOWLEDGE DEPLOYMENT: The "Hive- Mind" -- 10 PERFORMANCE PRESSURE: Leadership with Purpose -- PART III GETTING SERIOUSABOUT GETTING SMART -- 11 FACING THE CHALLENGE -- 12 PSYCHOTHERAPY FOR THE ENTERPRISE -- INDEX -- ABOUT THE AUTHOR.