Front cover -- Contents -- Notices -- Trademarks -- Preface -- The team that wrote this redbook -- Become a published author -- Comments welcome -- Part 1 Fundamentals -- Chapter 1. Introduction to on demand provisioning from IBM -- 1.1 Overview of an on demand operating environment -- 1.2 Automation component blueprint -- 1.2.1 Provisioning -- 1.2.2 Policy-based orchestration -- 1.3 IBM Tivoli Intelligent ThinkDynamic Orchestrator -- Chapter 2. ITITO and ITPM general overview -- 2.1 Product overview and Web clusters -- 2.1.1 Web clusters -- 2.2 Architecture overview and terminology -- 2.2.1 Terminology -- 2.2.2 Architecture -- 2.3 Integration with other IBM products -- 2.3.1 Tivoli Management Agents -- 2.3.2 IBM Tivoli Configuration Manager -- 2.3.3 zSeries Linux -- 2.3.4 iSeries™ Linux -- 2.3.5 pSeries -- Part 2 Preparation and installation -- Chapter 3. Case study scenario -- 3.1 The data center environment -- 3.1.1 Data center schematic -- 3.1.2 Application 1: Commerce -- 3.1.3 Application 2: Human Resources -- 3.2 Provisioning requirements -- 3.2.1 Provisioning management systems -- 3.2.2 Resource pool systems -- 3.2.3 Data center and ITITO environment diagram -- 3.2.4 First scenario -- 3.2.5 Second scenario -- 3.2.6 Further set-up activities -- Chapter 4. Getting IBM Tivoli Intelligent ThinkDynamic Orchestrator up and running -- 4.1 Installation process overview -- 4.1.1 Recommended installation directories -- 4.1.2 File system sizes -- 4.1.3 User IDs and passwords -- 4.2 Installing and configuring TIOdbsrv on Windows -- 4.2.1 Creating the required user IDs -- 4.2.2 Installing and configuring Cygwin -- 4.2.3 Configuring SSH communications -- 4.2.4 Installing and configuring IBM DB2 UDB V8.1.2 on Windows -- 4.2.5 Installing and configuring IBM Directory Server V5.1 -- 4.3 Installing and configuring TIOsrv on Windows.

4.3.1 Creating the required user IDs -- 4.3.2 Installing and configuring Cygwin -- 4.3.3 Configuring SSH communications -- 4.3.4 Installing IBM DB2 Universal Database V8.1.2 Client -- 4.3.5 Installing and configuring IBM Directory V5.1 Client -- 4.3.6 Installing IBM WebSphere Application Server Base V5.0 -- 4.3.7 Install the IBM WebSphere Fix Pack 1 and required fixes -- 4.3.8 Install and configure WebSphere Application Client V5.0.1 -- 4.3.9 Installing IBM Tivoli Intelligent ThinkDynamic Orchestrator -- 4.4 Installing and configuring TIOdbsrv on AIX -- 4.4.1 Creating the required groups, user IDs, and profiles -- 4.4.2 Download and install utility prerequisites -- 4.4.3 Configuring SSH communications -- 4.4.4 Installing and configuring IBM DB2 UDB V8.1.2 on AIX -- 4.4.5 Installing and configuring IBM Directory Server V5.1 on AIX -- 4.5 Installing and Configuring TIOsrv on AIX -- 4.5.1 Creating the required groups, user IDs, and profiles -- 4.5.2 Download and install utility prerequisites -- 4.5.3 Configuring SSH communications -- 4.5.4 Installing IBM DB2 Universal Database V8.1.2 Client on AIX -- 4.5.5 Installing and configuring IBM Directory V5.1 Client on AIX -- 4.5.6 Installing IBM WebSphere Application Server Base V5.0 on AIX -- 4.5.7 Install the IBM WebSphere Fix Pack 1 and required fixes -- 4.5.8 Miscellaneous WebSphere Application Server configurations -- 4.5.9 Install and configure WebSphere Application Client V5.01 on AIX -- 4.5.10 Installing IBM Tivoli Intelligent ThinkDynamic Orchestrator on AIX -- 4.6 Initial operations -- 4.6.1 Starting and stopping the server -- 4.6.2 Signing on to the Web Management Interface -- 4.7 The Web Management Interface -- 4.7.1 An overview of the ITITO navigation trees -- Part 3 Logical planning, customization, and operations -- Chapter 5. Logical planning -- 5.1 Planning overview.

5.1.1 Customer information -- 5.1.2 Processes -- 5.1.3 Assets -- 5.2 Data-gathering process -- 5.2.1 Gathering the customer data (or line of business data) -- 5.2.2 Gathering processes information -- 5.2.3 Infrastructure assets information -- 5.3 ITITO implementation planning -- 5.3.1 Clusters organization -- 5.3.2 Resource pools -- 5.3.3 Provisioning -- 5.3.4 Workflows -- 5.3.5 Software stacks -- 5.3.6 Service access points -- 5.3.7 Networks -- 5.4 Important considerations -- Chapter 6. Data Center Model -- 6.1 The ITITO Data Center Model -- 6.2 Data Center Model asset relationships -- 6.3 Building a Data Center Model -- 6.3.1 Resetting the Data Center Model -- 6.3.2 The fabric/network infrastructure -- 6.3.3 Software products and software stacks -- 6.3.4 The servers and the resource pools -- 6.3.5 Customers and their applications -- 6.4 Building the Data Center Model with XML -- 6.4.1 XML import -- 6.4.2 Other Data Center Model objects -- 6.4.3 Other XML files -- 6.5 Looking ahead -- Chapter 7. Workflows -- 7.1 Workflow description -- 7.1.1 What is a workflow? -- 7.1.2 What can you do with workflows? -- 7.1.3 How are workflows controlled? -- 7.1.4 Workflow transitions and variables -- 7.1.5 Workflow naming conventions -- 7.2 Building workflows -- 7.2.1 Creating a workflow -- 7.2.2 Cloning a workflow -- 7.2.3 Editing a workflow -- 7.2.4 Adding a transition -- 7.2.5 Using variables in workflows -- 7.2.6 Assign a workflow to ITITO objects -- 7.2.7 Remove workflows assigned to an ITITO object -- 7.2.8 Exporting a workflow to an XML file -- 7.2.9 Importing a workflow from an XML file -- 7.2.10 Deleting a workflow -- 7.3 Workflow execution and results -- 7.3.1 Workflow execution and results: failed execution -- 7.3.2 Workflow execution and results: successful execution -- 7.3.3 Recovery in workflows -- 7.4 Case study scenario workflows.

7.4.1 The ITSO Cluster.Add Server workflow -- 7.4.2 The ITSO Cluster.Remove Server workflow -- 7.4.3 The ITSO Cluster.Add Repaired Server workflow -- 7.4.4 The ITSO Cluster.Remove Failed Server workflow -- 7.4.5 The ITSO WebApp Install workflow -- Chapter 8. Automation packages -- 8.1 Introduction -- 8.1.1 What is an automation package? -- 8.2 Automation package anatomy -- 8.2.1 Directories -- 8.2.2 The manifest file -- 8.3 Managing automation packages -- 8.3.1 The Web-based interface -- 8.3.2 The tc-driver-manager command line interface -- 8.4 Packaging and deploying an automation package -- 8.4.1 Setting up the environment for packaging -- 8.4.2 Exporting the automation package workflows -- 8.4.3 Creating the automation package documentation: readme file -- 8.4.4 Creating the automation package manifest file -- 8.4.5 Pre-package verification task -- 8.4.6 Packaging the automation package into a .tcdriver file -- 8.4.7 Deploying the automation package -- 8.4.8 Verifying deployment -- 8.5 Using the ITSO Cluster Driver automation package -- Chapter 9. Operations -- 9.1 Overview of operations -- 9.2 Deployments and Deployment Recommendations -- 9.2.1 Deployments -- 9.2.2 Recommendations -- 9.2.3 Viewing recommendations and deployment history in the GUI -- 9.2.4 Server status -- 9.3 Operating mode -- 9.3.1 Manual mode -- 9.3.2 Semi-automatic mode -- 9.3.3 Automatic mode -- 9.3.4 Setting the operating mode -- 9.4 Service level agreements -- 9.5 Deployment decision making -- 9.5.1 Minimum and maximum overflow servers -- 9.5.2 CPU utilization at the Application Controller level -- 9.5.3 Optimization bypass -- 9.5.4 Resource Broker optimization -- 9.5.5 Resource Broker variables -- 9.6 Operation at server failure -- 9.7 Software stack management -- 9.7.1 Creating software patches -- 9.7.2 Installing patches on individual servers.

9.7.3 Adding patches to software stacks -- 9.7.4 Installing patches on application clusters and applications -- 9.7.5 Viewing patch installations -- 9.8 Case study customer scenarios -- 9.8.1 First scenario -- 9.8.2 Second scenario -- 9.9 ITITO log files and logging -- 9.9.1 ITITO log files -- 9.9.2 Useful third-party log files -- 9.9.3 Configuring log files -- 9.10 Starting and stopping the server -- 9.11 User management -- 9.11.1 User scenario -- 9.11.2 Adding a new user -- 9.11.3 Editing a user profile -- 9.11.4 Viewing user data -- 9.11.5 Removing a user -- 9.12 Reports -- Part 4 Appendixes -- Appendix A. Out-of-the-box logical operations, automation packages, and workflows -- Logical operations -- Automation packages -- Workflows -- Appendix B. ITITO database schema -- ITITO database schema -- Appendix C. The ITSO Data Center Model -- The ITSO Data Center Model -- Appendix D. Additional material -- Locating the Web material -- Using the Web material -- System requirements for downloading the Web material -- How to use the Web material -- Related publications -- IBM Redbooks -- Other publications -- Online resources -- How to get IBM Redbooks -- Help from IBM -- Index -- Back cover.