Preliminaries -- Contents -- Foreword -- Preface -- CHAPTER 1 The Complexity of the Challenge -- CHAPTER 2 From Rigid Administrators to Strategic Contributors -- CHAPTER 3 Assess the Organization's Readiness for Change -- CHAPTER 4 Develop a Framework and Language for HR -- CHAPTER 5 Understand the Senior HR Leader's Role as Organizational Architect -- CHAPTER 6 Clarify Line Management's Role in Creating and Owning Human Resources Strategy -- CHAPTER 7 Create a Human and Organizational Strategy -- CHAPTER 8 Examine the Five Human Resources Processes Through a Strategic Lens -- CHAPTER 9 Examine Workforce Planning and Staffing Through a Strategic Lens -- CHAPTER 10 Examine Performance Management Through a Strategic Lens -- CHAPTER 11 Examine Organization Development Through a Strategic Lens -- CHAPTER 12 Examine Learning and Development Through a Strategic Lens -- CHAPTER 13 Examine Employee Relations Through a Strategic Lens -- CHAPTER 14 Clarify the Roles of Generalist and Specialist -- CHAPTER 15 Design the Structure of Your New HR Organization -- CHAPTER 16 Assess and Upgrade Your HR Talent -- CHAPTER 17 Managing the Roadblocks in Making the Transition to Strategic HR -- CHAPTER 18 Managing Your Career in the Field of Strategic Human Resources -- CHAPTER 19 The Future of Human Resources -- Appendix Recommended Readings -- Index.