Theories and Concepts -- to Section 1 -- Let’s Make Things Engaging -- The Engineering of Experience -- The Thing and I: Understanding the Relationship Between User and Product -- Making Sense of Experience -- Enjoyment: Lessons from Karasek -- Fun on the Phone: The Situated Experience of Recreational Telephone Conferences -- The Enchantments of Technology -- The Semantics of Fun: Differentiating Enjoyable Eeperiences -- Methods and Techniques -- User Empowerment and the Fun Factor -- to Section 2 -- Measuring Emotion: Development and Application of an Instrument to Measure Emotional Responses to Products -- That’s Entertainment! -- Designing for Fun: User-Testing Case Studies -- Playing Games in the Emotional Space -- Deconstructing Experience: Pulling Crackers Apart -- Designing Engaging Experiences with Children and Artists -- Building Narrative Experiences for Children Through Real Time Media Manipulation: Pogo World -- Case Studies in Design -- to Section 3 -- The Joy of Telephony: Designing Appealing Interactions -- From Usable to Enjoyable Information Displays -- Fun for All: Promoting Engagement and Paraticipation in Community Programming Projects -- Storytelling & Conversation to Improve the Fun Factor in Software Applications -- Deconstructing Ghosts -- Interfacing the Narrative Experience -- Whose Line is It Anyway? Enabling Creative Appropriation of Television -- The Interactive Installation ISH: In Search of Resonant Human Product Interaction -- Fun with Your Alarm Clock: Designing for Engaging Experiences Through Emotionally Rich Interaction.