The mind of the customer : how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success
Title:
The mind of the customer : how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success
Author:
Hodge, Richard.
ISBN:
9780071470278
9780071501682
9786610913305
9781280913303
Personal Author:
Publication Information:
New York : McGraw-Hill, ©2006.
Physical Description:
1 online resource (xxii, 242 pages) : illustrations
Series:
McGraw Hill professional
McGraw Hill professional.
Local Note:
O'Reilly
Added Author:
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