Cover -- Contents -- Acknowledgements -- Introduction -- OUTLINE -- AUDIENCE -- CAVEATS -- EXPERIENCE -- DOUBLE CHECK -- 1 The starting point: business requirements -- NUMBER OF PEOPLE -- HOURS OF BUSINESS -- BUSINESS DEADLINES -- TYPES OF BUSINESS TEAMS -- NATURE OF BUSINESS -- STRUCTURE VOLATILITY -- COLOCATION OF TEAMS -- BUILD AND ENVIRONMENT QUALITY -- RESILIENCE AND BUSINESS CONTINUITY -- SECURITY CONCERNS -- PUBLICITY AND MARKETING -- 2 Preparation -- A CLEAR PLAN IS ESSENTIAL -- RESEARCH -- COST CONSTRAINTS -- HEADCOUNT TO BE ACCOMMODATED -- DESK PLAN -- CHINESE WALLS -- LINE OF SIGHT NEEDS -- EQUIPMENT AND TECHNOLOGY SERVICES TO BE HOUSED -- SPACE NEEDED -- POWER NEEDS -- HEAT NEEDS -- COOLING NEEDS -- WEIGHT ANALYSIS -- NOISE ANALYSIS -- ELECTROMAGNETIC FIELD (EMF) RISKS -- 3 Building the project team -- BUILDING THE TEAM -- THE PROJECT LEADER -- THE EXPERTS -- PROCUREMENT AND PROJECT ADMIN OFFICER -- THE STEERING GROUP -- ACCOUNTANTS -- LAWYERS -- THE WORKERS -- TRADE UNIONS -- THE LANDLORD -- OUTSOURCED TEAMS -- OPERATIONAL STAFF -- COMPLIANCE AND AUDIT -- REGULATORY AUTHORITIES -- INSURERS -- FACILITATION AND TRAINING -- SOCIAL ACTIVITIES -- TEAM RESILIENCE -- 4 Communication planning -- FORMAL MEETINGS -- INFORMAL MEETINGS -- WALK THE FLOOR -- PLANS AND DRAWINGS -- PROJECT GANTT CHART -- FEEDBACK -- PHOTOGRAPHS -- CENTRAL REGISTER -- SOFTWARE STANDARDS -- SECURE E-MAIL -- WEBSITE -- CHANGE REQUESTS -- ISSUES DATABASE -- SOCIAL BEHAVIOUR IN FOREIGN LOCATIONS -- HANDLING BAD NEWS -- HANDLING THE PRESS AND PUBLICITY -- 5 Contracts -- UNDERSTANDING THE CONTRACT -- ARRIVING AT A CONTRACT DOCUMENT -- AREAS OF CONTRACTUAL COVERAGE -- CONSTRAINTS -- CONTRACT DOCUMENT CHANGE CONTROL -- EVALUATING CONTRACTS -- LEGAL ASSISTANCE -- WARRANTIES AND INSURANCES -- REGULATORY LICENSING -- PUBLICITY CONSTRAINTS -- 6 Initial planning.

THE MAIN CONTRACTOR -- OUTLINE SCHEDULE OF EVENTS -- INITIAL PLAN DOCUMENT -- UNION BRIEFING -- MANAGEMENT BRIEFING -- 7 The project team equipment and facilities -- PROJECT AREA -- PROJECT SITE NETWORK -- LAPTOP PCS -- VOICE TELECOMS -- MEETING ROOM -- TOOLKIT -- WHITEBOARD -- LARGE-SCALE PRINTER -- DIGITAL CAMERA -- SERVER -- SOFTWARE TOOLS -- REFRESHMENTS -- STATIONERY SUPPLIES -- BLACK N' REDS -- FIRST-AID KIT -- SAFETY EQUIPMENT -- TRANSPORT, SHIPPING AND COLLECTION -- STORAGE -- RESIDENTIAL ACCOMMODATION -- FOREIGN SITE ASSISTANCE -- TRAINING -- BUILD AREA -- TEST AREA -- TEST NETWORK -- 8 The budget and initial design -- INITIAL BUDGET -- BUDGET CONTROL -- BUDGET SCOPE -- BUSINESS CONTINUITY BUDGET ISSUES -- THE TECHNOLOGY BUDGET VERSUS THE BUILDING STRUCTURE BUDGET -- THE TECHNOLOGY INFRASTRUCTURE BUDGET VERSUS THE ADMINISTRATION BUDGET -- NEW AND OLD -- TYPICAL ITEMS FOR THE IT INFRASTRUCTURE BUDGET -- CAPITAL VERSUS REVENUE -- TAXES, TARIFFS AND DUTIES -- SUSTAINABLE DEVELOPMENT -- CONTINGENCY ISSUES -- ASSET REGISTER -- BUDGET REDUCTION -- APPROVAL PROCESS -- COST OF DELAY -- COST OF PROGRAMME ACCELERATION -- 9 Control -- PROJECT ACCOUNTANT -- PURCHASE ORDERS -- WORK ORDERS -- DELIVERY NOTES -- TIMESHEETS -- EXPENSES -- DESK DATABASE -- MILESTONES -- PROJECT MANAGEMENT METHODOLOGY -- PROJECT CALENDAR -- PERMIT TO WORK -- SIGN-OFF AND CERTIFICATION -- STANDARDS -- PHASED PAYMENT -- ASSET REGISTER -- RETURNS PROCESS -- SECURITY CONTROL -- CHANGE REQUESTS -- CRISIS CONTROL -- 10 The data centre layout -- CABINETS -- RACKING -- EARTHQUAKE ZONES -- CABLE CONTAINMENT AND ROUTES -- RACKING FOR TELECOMS EQUIPMENT -- UPS CABINETS -- AHU CABINETS AND PIPEWORK -- FLOOR TILE ARRANGEMENT -- LIGHTING -- CORRIDORS -- EXPANSION -- DOORWAYS AND SERVICE HATCHES -- RAMPS AND STEPS -- STORAGE -- POWER BREAKER CABINETS -- EMERGENCY POWER OFF (EPO).

WATER HANDLING -- BUSINESS ACCESS NEEDS - SECURE AREAS -- BUILDING STRUCTURE (COLUMNS) -- WINDOWS -- OVERHEAD SERVICES -- FLOOR LOADING -- COOLING -- FIRE SUPPRESSANT SYSTEM -- SAFETY -- SECURITY -- CABLING ROOMS, CUPBOARDS AND RISERS -- 11 Cabling -- CONTAINMENT AND PROTECTION -- ROUTES -- KOPEX AND OTHER CABLE PROTECTION -- UNDERFLOOR POWER DISTRIBUTION -- FLOOR BOXES -- HIGH-LEVEL POWER -- RISER POWER -- COMMON EARTH/GROUNDING BONDING -- DATA CABLING -- ABANDONED CABLING -- INTELLIGENT PATCHES -- LIGHTNING PROTECTION -- 12 Trading desks -- SELECTION AND PLANNING PROCESS -- DESKTOP -- CABLE MANAGEMENT -- PC STORAGE AND ACCESS -- COOLING -- SCREEN MOUNTING -- PDU AND POWER -- STRUCTURED CABLING -- EARTH BONDING -- LINE OF SIGHT -- MOVING -- GROMMETS OR FLOOR BOXES -- SPARES -- DESKTOP SERVICES -- 13 Office desks -- SIZE AND HEIGHT -- POWER ARRANGEMENTS -- ELECTRICAL SAFETY -- CABLE MANAGEMENT -- TELEPHONE PROVISION -- PC INSTALLATION AND SCREEN MOUNTING -- CHAIRS -- ACCESS ROUTES -- PERSONAL STORAGE -- 14 Meeting rooms -- THE BOARDROOM -- SHIELDED ROOMS -- ACOUSTICS -- WINDOWS -- LIGHTING -- UTILITY WALL SPACE -- DATA CABLES -- BOARDROOM TABLE -- VOICE/VIDEO CONFERENCING -- PROJECTORS AND DISPLAYS -- WHITEBOARD -- PODIUM -- MEETING ROOMS -- 15 Miscellaneous rooms and areas -- RECEPTION AREA -- HOT BED OFFICES -- PRINT ROOM -- POST ROOM -- RECREATION AREAS -- FIRST AID -- TOILETS, WASHING AND SHOWER FACILITIES -- KITCHEN -- STORAGE -- PRECIOUS DOCUMENTS -- BUILD ROOMS -- HELP DESK OR SERVICE DESK -- 16 Telecoms -- ADVICE -- VENDORS -- SERVICES -- TRADER VOICE EQUIPMENT -- IMPLEMENTATION PLANNING -- DEPLOYMENT -- TRAINING -- REMOTE ADMINISTRATION -- DECT -- RECEPTIONIST/OPERATOR FACILITIES -- FAX -- TELEX -- TIME CLOCK -- PUBLIC ANNOUNCEMENT SYSTEM -- TELEVISION, CABLE TV AND SATELLITE SERVICES -- VIDEO SWITCHING.

OVERHEAD DISPLAY SCREENS AND SPEAKERS -- DESKTOP VIDEO SCREENS AND SPEAKERS -- SURVEILLANCE FACILITIES -- VOICE AND VIDEO CONFERENCE FACILITIES -- CONFERENCE ROOMS -- VCR AND VIDEO TAPE RECORDERS AND PLAYERS -- PAGER SERVICE -- TELEPHONE RECORDED MESSAGES -- TELECOMS DATABASE -- TELECOMS BILLING -- TELECOMS CIRCUIT ORDERING -- ALTERNATE PTT TRUNKS -- CORPORATE VOICE AND DATA NETWORK -- BUSINESS CONTINUITY MANAGEMENT -- EQUIPMENT MAINTENANCE -- DISPOSALS -- SPARES INVENTORY -- ASSET RECORDING -- MOVES, ADDITIONS AND CHANGES TO THE SYSTEM -- 17Air conditioning -- ADVICE -- COOLING METHOD CONSIDERATIONS -- NEEDS -- SELF-CONTAINED ENVIRONMENT -- DUST CONTROL -- RESILIENCE -- SPACE -- AIR FLOWS -- HOT AND COLD AISLES -- OFFICE AREAS -- TRADING DESKS -- COMMISSIONING THE SYSTEM -- 18Cabinets and racking -- RACKING -- FLOOR-STANDING CABINETS -- WALL-MOUNTED CABINETS -- PATCH PANELS -- SERIAL DATA CABLE PATCHES AND SERVER -- CABLE MANAGEMENT IN RACKING AND CABINETS -- OPTICAL FIBRE -- LABELLING SCHEME AND DATABASE -- SERVICE VENDORS' CABINETS -- TIDINESS -- TESTING AND SUPERVISION -- POWER CONTROL AND CONNECTORS -- WEIGHT BUDGETS AND POSITIONING -- SECURITY AND LOCKBOXES -- MONITORING -- 19 Servers -- SERVER MOUNTING -- CABINET SERVER POSITIONING -- SERVER COOLING -- SERVER POWER SUPPLY -- SERVER REMOTE ACCESS AND KVM -- SERVER NETWORK AND HBAS -- SERVER CONFIGURATION -- SAN AND NETWORK-ATTACHED STORAGE -- SERVER VIRTUALIZATION AND CONSOLIDATION -- 20 Network equipment -- SWITCHES AND ROUTERS -- FIREWALLS -- XDSL -- WIRELESS LAN -- MODEMS -- MAINTENANCE AND SUPPORT -- NETWORK TOPOLOGY AND WAN -- SUPPLIER RELIABILITY AND RESILIENCE -- ISP SERVICES -- KVM -- 21 Financial data services -- TRADING SYSTEMS AND SETTLEMENT SYSTEMS -- MARKET DATA FEEDS -- PERMISSIONING -- RESILIENCE -- 22 Desktop PCs -- REQUIREMENTS -- POWER -- SOFTWARE BUILDS -- PC DEPLOYMENT.

IDENTIFICATION -- SECURITY -- SUPPLIER AGREEMENTS -- LICENSING -- SERVICE AGREEMENTS -- 23 Clocks and time stamps -- TIME SERVERS -- CLOCKS -- BACK OFFICE AND FRONT OFFICE TIME STAMPS -- ACCEPTANCE TESTING FOR TIME SYSTEMS -- 24 The programme -- THE 'KICK OFF' MEETINGS -- ESTABLISHING A SITE OFFICE -- MEETING FACILITIES -- DELIVERIES -- SITE STORAGE -- TROLLEY, CHERRY PICKER AND PALLET LIFT -- LIFTS (ELEVATORS) -- VEHICLE PARKING -- LADDERS AND PLATFORMS -- RUBBISH -- PROTECTION -- NOISE -- POWER, HEAT AND WATER -- LIGHTING -- SANITARY PROVISIONS AND COMFORT -- LANDLORD -- HOURS OF CONSTRUCTION -- WORKING AROUND CONSTRUCTION WORKERS -- WORKING AROUND IT PEOPLE -- SUPERVISION -- SITE INSPECTIONS -- BUDGET -- METHOD STATEMENTS -- INSURANCE -- PROJECT RECORDS -- ACCESS CONTROL -- COMMUNICATION -- PROGRESS MONITORING -- PROJECT CONSTRUCTION STEERING GROUP -- PROJECT CALENDAR -- OUT OF HOURS CONTACT -- PROJECT DIRECTORY -- 25 Testing during rollout -- ELECTRICAL POWER TESTING -- EQUIPMENT ROOM TESTING -- AIR CONDITIONING TESTING -- PRESSURE TEST -- NETWORK AND CABLING TESTING -- PENETRATION AND SECURITY SCANNING -- VOICE TESTING -- VOICE RECORDING TESTS -- LINE OF SIGHT TESTING -- SERVER TESTING -- MARKET DATA SERVICES TESTING -- PC TESTING -- PERIPHERAL DEVICES -- ACCESS CONTROL TESTING -- SECURITY POLICY AUDIT -- BUILDING MANAGEMENT SYSTEM -- BUSINESS CONTINUITY MANAGEMENT -- SUPPORT DESK TESTING -- USER ACCEPTANCE TESTING -- FAULT LOGGING -- 26 Handover -- PRE-HANDOVER MEETING -- DOCUMENTATION -- NEW STAFF -- FLOOR WALKERS AND TRAINING -- SNAG LIST -- PERSONAL DEVICES -- LOCATION CORRECTIONS -- SPARES -- SERVICE CUTOVER -- LAUNCH PARTY -- 27 Project wind-down -- CONTRIBUTION ACKNOWLEDGEMENTS -- ISSUES LIST -- VARIATIONS AND CHANGE REQUESTS -- RETENTIONS -- EXPENSES -- RETURNS AND UNDELIVERED SERVICES -- BUDGET CLOSURE.

DISPOSALS AND LEASE TERMINATIONS.