Loss, Grief and Trauma in the Workplace -- Cover -- Title Page -- Copyright Page -- Dedication -- Table of Contents -- Foreword -- Preface -- Acknowledgments -- About the Author -- INTRODUCTION -- Valuing People -- Loss: Breadth and Depth -- Trauma and the Terrorist Threat -- A History of Neglect -- Plan of the Book -- References -- CHAPTER 1: Understanding Loss, Grief and Trauma -- Loss -- Grief -- Trauma -- The Implications of Terrorism -- Conclusion -- References -- CHAPTER 2: Loss and Grief in the Workplace -- A Typology of Organizations -- Loss in the Workplace -- Grief -- Complications in Grieving -- Workplace Well-Being -- Conclusion -- References -- CHAPTER 3: Trauma in the Workplace -- Understanding Trauma -- The Helping Professions -- Traumatic Events in the Workplace -- Trauma Enters the Workplace -- The Effects of Trauma -- Dealing with Trauma -- Trauma and Terrorism -- Conclusion -- References -- CHAPTER 4: The Policy Context -- A Culture of Compliance -- A Culture of Commitment -- Health, Safety and the Duty of Care -- Employment Law Responsibilities -- Policy Imperatives -- Conclusion -- References -- CHAPTER 5: Providing Care and Support -- Staff Care and Workplace Well-Being -- Typical Grieving -- "Complicated" Grieving -- Responding to Trauma -- How Can We Help? -- Conclusion -- References -- CHAPTER 6: Helps and Hindrances -- Dos and Don'ts When Reaching Out to a Mourner -- Helping -- Hindering -- Conclusion -- References -- CHAPTER 7: Conclusion -- The Human Dimension of Organizational Life -- Meaning and Spirituality -- The Central Role of Leadership -- Empowerment and Growth -- The Importance of Community -- References -- Guide to Further Learning -- Index -- Select Titles from the Death, Value and Meaning Series -- Back Cover.