Cover -- Title -- Copyright -- Contents -- Foreword -- 1 The Philosophy of Employment -- 2 The Business Model -- 3 Understanding Job Success -- 4 Understanding the Client -- Step 1: Research -- Step 2: Interviews -- Step 3: Cross-referencing -- Step 4: The light bulb moment -- 5 The Job Development Plan -- Client data -- Geographic area -- Days and times available -- Minimum and maximum earnings -- Abilities which will help to secure employment -- Challenges -- Description of the successful job -- Transportation -- The goal -- Job development strategy -- Team signatures -- Sample Placement Plan -- 6 Individual Job Development -- Three degrees of separation -- The marketing concept -- Job carving -- References -- Job matching -- Financial incentives -- Employment contracts -- Sub-minimum wages -- Disclosure -- Informed consent and client choice -- 7 Corporate Job Development -- 8 Natural Supports -- 9 Understanding the Job -- Job description -- Supervisor -- Schedule -- Technical requirements -- Social environment -- Co-worker supports -- Policies and procedures -- Benefits -- Other -- 10 On-the-Job Training -- Explanation -- Demonstration -- Observation -- Sampling -- Training tools -- 11 Job Coaching -- The first months -- Feedback methods -- Dealing with minor issues -- Team supports -- Disciplinary actions -- Evolution of natural supports -- The usual suspects -- Career development -- 12 Financial Success -- Minimize overhead expenses -- Minimize administrative expenses -- Accurate financial reporting -- Maximize revenue -- Establish reserves -- Diversify -- 13 Hiring and Training Staff -- The myth about staff -- The right combination -- Training -- 14 Mythology -- Myth 1: Persons with developmental disabilities are not capable of productive employment in real businesses.

Myth 2: All persons with developmental disabilities can hold down an individual job -- Myth 3: Once a person with developmental disabilities is placed in a job, the support work (and funding) is over -- Myth 4: Anyone can do this work -- Myth 5: Home issues are not work issues and should never be addressed by employment staff -- Myth 6: Replicate the perfect model -- 15 Health, Diet, Exercise, and Socialization -- Health -- Diet -- Exercise -- Socialization -- 16 Organizations, Structures, and Ethics -- Appendix.