Cover image for Workscripts : Perfect Phrases for High-Stakes Conversations.
Workscripts : Perfect Phrases for High-Stakes Conversations.
Title:
Workscripts : Perfect Phrases for High-Stakes Conversations.
Author:
Pollan, Stephen M.
ISBN:
9780470912621
Personal Author:
Edition:
1st ed.
Physical Description:
1 online resource (258 pages)
Contents:
WORKSCRIPTS -- Contents -- Preface -- Chapter 1 The New Workplace Environment -- Chapter 2 Workplace Bombshells -- Workscript 2.1 Meeting your new boss -- Workscript 2.2 Meeting your new staff -- Workscript 2.3 Explaining a restructuring -- Workscript 2.4 Announcing a purchase or merger -- Workscript 2.5 Announcing a relocation -- Chapter 3 Death Sentences -- Workscript 3.1 Terminating a company icon -- Workscript 3.2 You're the icon being terminated -- Workscript 3.3 Firing a friend -- Workscript 3.4 Being fired by a friend -- Workscript 3.5 Terminating someone close to retirement -- Workscript 3.6 Being terminated when close to retirement -- Workscript 3.7 Terminating someone with a personal burden -- Workscript 3.8 Being terminated when you have a personal burden -- Workscript 3.9 Terminating someone, but asking them to remain available -- Workscript 3.10 Being terminated, but asked to remain available -- Workscript 3.11 Making an end run around your boss -- Chapter 4 Employer Cost-Cutting -- Workscript 4.1 Furloughing someone without pay -- Workscript 4.2 Being furloughed without pay -- Workscript 4.3 Turning a full-time employee into a part-timer -- Workscript 4.4 Being asked to become a part-time employee -- Workscript 4.5 Cutting an entire staff's pay -- Workscript 4.6 Cutting an individual employee's pay -- Workscript 4.7 Having your pay cut -- Workscript 4.8 Increasing employee's hours but not pay -- Workscript 4.9 Extending responsibilities without increasing pay -- Workscript 4.10 Having your responsibilities increased but not your pay -- Workscript 4.11 Reducing an employee's staff -- Workscript 4.12 Having your staff cut -- Workscript 4.13 Reducing an employee's budget -- Workscript 4.14 Having your budget reduced -- Chapter 5 On Bended Knee -- Workscript 5.1 Responding to a raise request -- Workscript 5.2 Requesting a raise.

Workscript 5.3 Responding to a promotion request -- Workscript 5.4 Requesting a promotion -- Workscript 5.5 Responding to a budget increase request -- Workscript 5.6 Requesting a budget increase -- Workscript 5.7 Responding to a request for time off -- Chapter 6 Managing Up -- Workscript 6.1 Turning down an assignment -- Workscript 6.2 Asking for relief from a project -- Workscript 6.3 Asking for a deadline extension -- Workscript 6.4 Breaking bad news to your boss -- Workscript 6.5 Warning of potential client or customer problems -- Workscript 6.6 Warning of potential vendor or supplier problems -- Chapter 7 Getting Personal -- Workscript 7.1 Asking employees to improve their appearance -- Workscript 7.2 Asking employees to improve their hygiene -- Workscript 7.3 Publicly putting an end to staff backstabbing -- Workscript 7.4 Privately putting an end to staff backstabbing -- Workscript 7.5 Confronting someone who's backstabbing you -- Workscript 7.6 Confronting a sexual harasser -- Workscript 7.7 Ending staff sexual harassment -- Workscript 7.8 Refusing to cover up for a peer -- Workscript 7.9 Ratting out a peer -- Workscript 7.10 Putting an end to brownnosing -- Workscript 7.11 Stopping a flirtatious employee -- Workscript 7.12 Stopping a flirtatious peer -- Workscript 7.13 Putting an end to staff gossiping -- Workscript 7.14 Confronting a gossip -- Workscript 7.15 Confronting an employee with a drinking problem -- Workscript 7.16 Confronting a peer with a drinking problem -- Workscript 7.17 Putting an end to Internet abuse -- Workscript 7.18 Questioning an employee's expenses -- Workscript 7.19 Defending your own expense report -- Chapter 8 Looking Out for Number One -- Workscript 8.1 Delivering a critical performance review -- Workscript 8.2 Defending your own performance from criticism -- Workscript 8.3 Asking an employee for self-criticism.

Workscript 8.4 Responding to requests for self-criticism -- Workscript 8.5 Offering suggestions for professional development -- Workscript 8.6 Responding to suggestions for professional development -- Workscript 8.7 Asking for a networking meeting -- Workscript 8.8 Explaining a career shift to an interviewer -- Workscript 8.9 Negotiating a job offer when you're still employed -- Workscript 8.10 Negotiating a job offer when you're unemployed -- Workscript 8.11 Giving notice -- Epilogue -- Index.
Abstract:
What to say in today's toughest workplace situations Whatever trust previously existed between employer and employee has been torn into millions of pink slips, thanks to the latest recession. As a result, the rules for how managers and employees can successfully communicate have been irrevocably changed. Whether you're a manager or employee, Workscripts explains what to say in life's toughest situations at work, including: Negotiating severance Performance reviews Responding to a pay cut Asking for a raise or promotion Terminating a friend Job interviews Dealing with difficult bosses And many more.
Local Note:
Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2017. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
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