Cover Page -- Title Page -- Copyright Page -- Contents -- Preface -- Introduction -- PART 1 A CASE FOR CHANGE -- Chapter 1 Redefining the Competitive Solution -- Chapter 2 Creating a Sense of Excitement -- Chapter 3 The Road to Lean Advancement -- PART 2 Structuring for Lean Dynamics -- Chapter 4 Building a New Foundation -- Chapter 5 Organizational Flow as the Pathway to Lean -- Chapter 6 Targeting Transformation -- PART 3 Sustainable Excellence -- Chapter 7 Taking Action -- Chapter 8 Shattering the Barriers to Innovation -- Chapter 9 Finding Opportunity in Crisis -- Chapter 10 Rethinking Tradition -- Appendix A -- Appendix B -- Glossary -- Notes -- Index -- About the Author.