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1.
From problem-solving to problem-finding : great leaders know how to detect smoke, not just raging fires
From problem-solving to problem-finding : great leaders know how to detect smoke, not just raging fires
by
Roberto, Michael A.
https://learning.oreilly.com/library/view/~/9780132129992/?ar
https://go.oreilly.com/library-access/library/view/-/9780132129992/?ar
https://learning.oreilly.com/library/view/~/9780132129992
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2.
Reengineering health care : a manifesto for radically rethinking health care delivery
Reengineering health care : a manifesto for radically rethinking health care delivery
by
Champy, James, 1942-
https://go.oreilly.com/library-access/library/view/-/9780132371445/?ar
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