ISO/IEC 20000 : an introduction to the global standard for service management
Title:
ISO/IEC 20000 : an introduction to the global standard for service management
Author:
Clifford, David, 1969- author.
ISBN:
9781849283151
9781849283168
Personal Author:
Edition:
Second edition.
Physical Description:
1 online resource (70 pages) : illustrations (some color)
Local Note:
O'Reilly
Subject Term:
Genre:
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