Cover -- Contents -- List of Figures -- List of Tables -- Acknowledgements -- Preface to Second Edition -- 1 Introduction -- Distance technologies: potential and pitfalls -- Blended learning and blended teaching strategies -- What this book contains -- Who this book is for -- A personal reflection -- PART I: APPROACHES TO BLENDED LEARNING -- 2 Tutor-Mediated Support: Reflecting on Present Practice -- The SOLACE project -- Blending support strategies -- Supporting the group -- Supporting the individual student -- Convergence of campus-based and distance contexts -- Summarising contact with groups and individuals -- In summary -- 3 Tutors' Perceptions of Effective Intervention -- What makes for good quality? -- Intervention quality and media choice -- Which qualities do you value? -- In summary -- 4 Blended Learning and Pragmatism -- A survey of current practice -- Common components of blended learning -- The teaching and learning environment -- In summary -- 5 Blended Learning and Pedagogy -- The contribution of asynchronous support -- The contribution of face-to-face support -- Pedagogy meets pragmatism -- In summary -- PART II: ONLINE TUTORING -- 6 Supporting Students Using Asynchronous Tools: Forums, Wikis and Blogs -- What tools are available? -- Models of asynchronous support -- Group size -- Summarising the options for asynchronous support -- Not working well? -- In summary -- 7 Handy Techniques for Moderators: Online Asynchronous Groups -- General techniques -- Techniques for particular tools -- 8 Supporting Students Using Synchronous Tools: Chat, Audio Conferencing and the Rest -- What tools are available? -- Models of synchronous support -- In summary -- 9 Handy Techniques for Moderators: Online Synchronous Groups -- General techniques -- Techniques for particular tools -- PART III: DEVELOPING INDEPENDENT LEARNERS: ACTIVITY DESIGN.

10 The Experience of Blended Learning -- What are the practical implications? -- What makes a competent online learner? -- Does online learning suit all students? -- In summary -- 11 Course Design for Blended Learning -- Keeping students on course and in tune -- Constructive alignment and learning design -- The roles of assessment -- In summary -- 12 Developing E-Investigators -- Advantages of electronic resources -- How do students come to be e-investigators? -- Deciding on relevance -- Searching for information -- Using resources appropriately -- In summary -- 13 Developing E-Writers -- Writing to understand: note-taking -- Writing assignments -- Practising for exam writing -- Collaborative writing -- In summary -- 14 Developing E-Communicators and Collaborators -- What is involved in online communication? -- Starting off -- Online collaborative learning -- In summary -- 15 Staff Development for Blended Learning -- Practical considerations for tutors -- Practical considerations for staff developers -- Approaches to staff development -- In summary -- Appendix 1 Blended Learning Case Studies -- Bibliography -- Index -- A -- B -- C -- D -- E -- F -- H -- I -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- V -- W.