Contents -- Preface -- 01 Setting the scene -- Introduction -- Big picture -- The pros and cons of teamwork -- What support do teams need from the top? -- 02 Back to basics - the fundamentals of working in teams -- Introduction -- What is and what isn't a team? -- 'Team' defined -- Different types of teams -- Stages of team development -- Structuring the team -- Two critical roles -- Why do teams sometimes not work? -- The characteristics of a well-functioning team -- 03 Setting up a new team -- Introduction -- A 12-step guide for setting up a new team -- How to balance the team -- 04 Managing the team once formed - motivation and performance management -- Introduction -- The art of motivation -- Why is motivation so important? -- A fundamental principle of motivation -- Managing performance -- Reviewing and evaluating performance -- Rewards -- 05 Managing the team once formed - communication, meetings, influencing and projects -- Introduction -- Your role as a communication messenger -- Running meetings -- Getting what you need and want from others - being an influencer -- Managing a project -- 06 Taking over as manager of an established team -- Introduction -- In what circumstances are you taking over the team? -- Your relationship with the team and stakeholders -- Timelines for progress -- Problem busting -- 07 Problems in the team -- Introduction -- Work-based problems -- People problems -- 08 Leading the virtual team -- Introduction -- The benefits and implications of working remotely -- Technology to enable remote working -- Working with others in a virtual team -- Getting the foundation stones right to make the team work -- Tackling problems in virtual teams -- The virtual world of the future - the rise of the neo-nomad -- 09 The future for teams -- References and recommended reading.