Title -- Copyright -- Dedication -- Contents -- Preface -- Acknowledgments -- 1. Introduction: The Application of Interpersonal Skills in Community Practice -- Community Organizing Models: Combining Tasks and Process -- Integrating Ethics, Values, and a Human Rights Perspective Into Interpersonal Skill Development -- Interpersonal Skills Development and Community Practice -- Building a Framework for Examining the Role of Interpersonal Skills in Community Practice -- Organization of This Book -- Summary -- Exercises and Assignments -- Part I. The Pre-Engagement Phase -- 2. Entering the Community and Using Interviewing Skills to Find Out About People -- Defining Community -- Entry Into the Community -- Learning About Community Members: One-on-One Interviews -- Using Micro Practice Skills for Conducting One-on-One Interviews -- Differences in the Use of Interviewing Skills in Community Organizing and Micro Practice -- Values in Action: Becoming Culturally Competent -- Summary -- Exercises and Assignments -- 3. Recruiting Potential Participants -- Recruiting Volunteers and Participants: Applying Engagement and Relationship-Building Skills in Nontraditional Settings -- Motivating Volunteers and Constituents -- Additional Techniques for Recruitment -- Putting Values in Action: Fostering Individual Commitment to Social Justice -- Summary -- Exercises and Assignments -- 4. Developing Relationships and Partnerships With Formal Organizations -- The Purpose of Organizational Partnerships in Community Practice -- Models of Organization Partnerships -- Interpersonal Skills for Bridging Differences Among Organizational Partners -- Bridging Differences Through Mutual Learning and Participation -- Putting Values in Action: Sustaining Mutual Learning and Partnership Among Organizations -- Summary -- Exercises and Assignments -- Part II. The Engagement Phase.

5. Using Dialogue, Story-Telling, and Structured Group Work Techniques to Identify Community Problems -- The Purpose of Group Dialogue -- Using Group Dialogue to Identify and Solve Problems -- Using Group Story-Telling to Identify Problems and Build Group Solidarity -- Community Forums -- Nominal Group Technique -- Focus Groups -- Study Circles -- Putting Values in Action: The Development of Critical Consciousness -- Summary -- Exercises and Assignments -- 6. Engaging Participants in the Discovery, Assessment, and Documentation of Community Strengths and Problems -- The Purpose of Community Assessments -- Identifying Assets and Social Capital -- Participatory Research: Working in Partnership With Constituents -- Participatory Action Research -- Participatory Data Collection Methods -- Using Traditional Community Assessment Methods: Surveys and Interviews Within a Participatory Research Framework -- Power Analysis: Mapping Power Relations in the Community -- Putting Values in Action: Building on Strengths -- Summary -- Exercises and Assignments -- 7. Facilitating Leadership Development and Group Decision Making: Encouraging Public Participation in Planning and Engaging Constituents in the Development of Action Plans -- Theoretical Perspectives: Constituent Involvement in Decision Making -- Leadership Development and Training -- Facilitating Constituent Participation in Public Decision Making and Planning -- Engaging Constituents in the Development of Community Action Plans -- Putting Values in Action: Self-Determination, Empowerment, and Cultural Competency in Plan Development -- Summary -- Exercises and Assignments -- 8. Taking Action: Group Processes for Implementing Action Campaigns -- Defining Action Campaigns -- Components of Successful Campaigns.

Considerations in Adjusting and Implementing Strategies and Tactics in Response to Situational Demands -- Using Basic Group Work Techniques for Group Maintenance and Cohesion -- Other Interpersonal Skills Needed to Facilitate Action Campaigns -- Ending Campaigns -- Putting Values in Action: Using Action Campaigns to Achieve Social Justice -- Summary -- Exercises and Assignments -- Part III. The Post-Engagement Phase -- 9. Working With Constituent Groups to Critically Reflect and Engage in Dialogue on the Process and Outcomes of Action Plans -- The Process of Praxis -- Theoretical Frameworks for Using the Process of Praxis in Community Organizing -- Praxis and Knowledge Production -- Self-Reflection in Community Practice -- Reflection as a Group Process: Assessing the Roles of Participants in Community Practice -- Praxis as Group Dialogue: Decisions by Many Rather Than a Few -- Interpersonal Skills for Facilitating Praxis -- Using Praxis to Monitor the Community Organizing Process and Changing Course -- Assessing What and Why Things Happened at the End of the Organizing Campaign -- Putting Values in Action: Critical Reflection, Thinking, and Action -- Summary -- Exercises and Assignments -- 10. Discovering Whether and Why the Action Worked: Using Participatory Research to Conduct Formal Evaluations -- The Purpose and Politics of Formal Evaluations in Community Practice -- Challenges in Conducting Formal Community-Based Evaluations -- Community Evaluations and Evidence-Based Practice -- Systematic Approaches for Community-Based Research: Using Logic Models to Guide Evaluations as an Alternative to EBP -- Evaluation Methods for Community Practice -- Participatory Evaluation Methods -- Interpersonal Skills for Participatory Evaluations: Fostering Inclusion and Skill-Building -- Putting Values in Action: Mutual Learning and Partnership in Evaluations.

Summary -- Exercises and Assignments -- Part IV. Additional Applications of Interpersonal Skills for Community Practice -- 11. Using Interpersonal Skills to Advocate for Legislation -- Defining Legislative Advocacy and Lobbying -- Legislative Campaigns -- Background Research for Legislative Campaigns -- The Role of Interpersonal Skills in Lobbying for Legislation -- The Relationship Between Legislative and Political Campaigns -- Putting Values in Action: Changing Laws and Policies to Achieve Social Justice -- Summary -- Exercises and Assignments -- 12. Interpersonal Skills for Community Building -- Theoretical Perspectives on Community Development: Community Building, Social Capital Development, Asset Building, and Capacity Development -- Community and Economic Development Approaches -- Community Development Models That Strengthen Connections Among People -- Interpersonal Skills for Strengthening Community Connections -- Putting Values in Action: Building on Strengths -- Summary -- Exercises and Assignments -- 13. Supervision -- Defining Staff Supervision -- Models of Supervision for Community Practice -- Specific Supervisory Skills for Community Practice in Social Work -- Putting Values in Action: Parallel Processes and Encouraging Organizer and Constituent Self-Determination and Empowerment -- Summary -- Exercises and Assignments -- 14. Interpersonal Skills in a Global Context: Advocating for Human Rights -- Putting Values in Action: Human Rights -- The Process of Globalization: Impacting on Health, Well-Being, Wage Rates, and Migration -- International Social Work: Applying IFSW Principles and Taking Action -- Social Planning and Community Development: Applying Standards From the UN Universal Declaration of Human Rights.

Social Action and Transformative Organizing: The Antiglobalization and Environmental Movements and the Struggle for Democracy and Human Rights in the Developing World -- The Implications of a Global Perspective for Social Work and Community Practice -- Summary -- Exercises and Assignments -- 15. Future Directions in Community Organizing: Where Do We Go From Here? -- The Application of Technological Approaches Versus Interpersonal Skills for Recruiting People and Sustaining Involvement in Community Practice -- Social Work's Commitment to Social Justice and Community Practice -- Future Directions and Models of Community Practice -- Developing an International Perspective in Social Justice Organizing -- Summary -- Exercises and Assignments -- References -- Index.