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1.
The financial professional's guide to communication : how to strengthen client relationships and build new ones
The financial professional's guide to communication : how to strengthen client relationships and build new ones
by
Finder, Robert L., 1955-
https://go.oreilly.com/library-access/library/view/-/9780133017953/?ar
https://learning.oreilly.com/library/view/~/9780133017953/?ar
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2.
The customer service solution : managing emotions, trust, and control to win your customer's business
The customer service solution : managing emotions, trust, and control to win your customer's business
by
Dasu, Sriram.
https://learning.oreilly.com/library/view/~/9780071809931
https://learning.oreilly.com/library/view/~/9780071809931/?ar
https://go.oreilly.com/library-access/library/view/-/9780071809931/?ar
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Contagious selling : how to turn a connection into a relationship that lasts a lifetime
Contagious selling : how to turn a connection into a relationship that lasts a lifetime
by
Rich, David (David A.)
https://go.oreilly.com/library-access/library/view/-/9780071796958/?ar
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https://learning.oreilly.com/library/view/~/9780071796958
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