The customer service solution : managing emotions, trust, and control to win your customer's business
Title:
The customer service solution : managing emotions, trust, and control to win your customer's business
Author:
Dasu, Sriram.
ISBN:
9781299826199
9780071809993
Personal Author:
Physical Description:
1 online resource (xvi, 223 pages) : illustrations
Local Note:
O'Reilly
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