Cover -- Title page -- Copyright page -- Dedication -- Contents -- Foreword -- Preface -- 1: Introduction to Quality by Design -- 1.1 What is Quality? -- 1.2 Why Quality by Design? -- 1.3 How to Design for Quality -- 1.4 New Product Development and QFD -- 1.4.1 Reflections on the Development of QFD -- 1.4.2 Reflections on the Evolution of NPD Philosophy -- 1.5 Technology Development and Functionality Design -- 1.6 Outline of This Book -- PART I: Optimizing Design for Function -- 2: Quality Function Deployment -- 2.1 Historical Development and Definition of QFD -- 2.2 The Nature of QFD -- 2.3 Benefits of QFD -- 2.4 Two Dominant Approaches to QFD -- 2.4.1 Akao's Matrix of Matrices Model -- 2.4.2 The Four-Matrix Model -- 2.5 Shortcomings of QFD -- 2.6 Review Comments on QFD -- 2.6.1 Comments on QFD's Development Trends and Evolutions -- 2.6.2 Comments on QFD's Shortcomings -- 2.6.3 Comments on QFD's Applications -- 2.7 Concluding Remarks -- 3: Expanded System of QFD -- 3.1 Overview of EQFD System and Its Implementation Process -- 3.2 Thirty-Six Steps of the EQFD Implementation Process -- I. Business and Product Planning -- II. Technology Development Planning -- III. Request for Quotation (RFQ) -- IV. Prototype Design -- V. Engineering Verification Test (EVT) -- VI. Design Verification Test (DVT) -- VII. Production Verification Test (PVT) -- VIII. Shop Floor Real-Time Management and Abnormality Management -- 3.3 Reinforcement of EQFD for the Original QFD -- 3.4 EQFD Application -- 3.4.1 Quality Deployment -- 3.4.2 Technology Deployment -- 3.4.3 Cost Deployment -- 3.4.4 Reliability Deployment -- 3.4.5 Shop Floor Management -- 3.4.6 Summary -- PART II: Optimizing Design for Functionality -- 4: R&D Paradigm -- 4.1 R&D Strategy as Prediction and Prevention -- 4.2 Conventional Approach to R&D -- 4.3 R&D Paradigm Shift -- 5: Functionality Evaluation.

5.1 Energy Transformation and Technology Development -- 5.2 Evaluation of Technology -- 5.3 Signal-to-Noise Ratio -- 5.3.1 Dynamic SN Ratio -- 5.3.2 Static SN Ratio -- 5.4 Comparative Assessment of Functionality -- 5.4.1 Conventional Evaluation Indicators -- 5.4.2 Using the SN Ratio -- 5.5 Examples -- 5.5.1 Two Measurement Systems -- 5.5.2 Two Designs -- 6: Functionality Design -- 6.1 R&D and Robust Engineering -- 6.2 Parameter Design for Robustness -- 6.2.1 Key Concepts -- 6.2.2 Key Tools -- 6.2.3 Process Steps -- 6.3 Common Problems of RE Application in Practice -- 6.4 Robust Technology Development -- 6.5 Case Studies -- 6.5.1 Optimization of a Current-Voltage Conversion Circuit -- 6.5.2 Robust Engineering of a Voltage Adjustment Component -- 6.5.3 Accuracy Engineering of a Measurement System -- 6.5.4 Stability Engineering of a Cutting Machine -- 6.5.5 Summary -- 7: Managing for Paradigm Shift -- 7.1 Winning Quality-Based Technology Leadership -- 7.2 Key Success Factors -- 7.2.1 Technical Aspect -- 7.2.2 Managerial Aspect -- 7.3 Benefit to the Organization -- 7.4 Slogan or Strategy? -- PART III: Integration Strategy -- 8: Structure for Design Activity Integration -- 8.1 Universal Roadmap and Nine Tools for Design Engineering -- 8.2 Integration of QFD and Other Breakthrough Strategies -- 8.2.1 Simplified EQFD Model and Its Integration with DFX and DFSS -- 8.2.2 BOS-QFD -- 8.3 Integrated Process for Implementing QFD and RE -- 8.4 Customer-Focused, Rationalized and Efficient R&D -- APPENDIX A: Recommended Orthogonal Arrays for R&D -- APPENDIX B: General Orthogonal Arrays -- References -- Index.