Contents -- Acknowledgements -- About the author -- Introduction -- Part I The fundamentals of reward management -- 01 Reward and reward strategy -- Reward -- Reward strategy -- Summary -- 02 Why reward is important and how it can make an impact -- Symbolic messages in reward -- Supporting values and culture -- Alignment with organization strategy -- Alignment with HR strategy -- Role in change management -- Measuring the impact -- Summary -- 03 Relationship between motivation and reward -- Intrinsic and extrinsic motivation -- Summary -- 04 How reward fits together -- Influences on reward strategy -- Trade-offs between different parts of reward -- The role of the reward professional -- Summary -- 05 How to get started with a reward strategy -- An approach to developing a reward strategy -- Developing a reward framework -- Making changes over time -- Unintended consequences -- Summary -- 06 Communications -- Communications and reward -- Communicating total reward -- Building communications into reward design -- Summary -- Case study: Royal Horticultural Society -- 07 Tax and National Insurance -- General principles -- Taxation of various reward programmes -- Summary -- Part II Reward in practice -- 08 Grades and pay structures -- Grade structures -- Pay structures -- Summary -- Case studies: Which? and Shropshire Council -- 09 Managing pay data and pay reviews -- Pay data -- Pay reviews -- Summary -- Case studies: Specsavers and the National Theatre -- 10 Bonus plans -- Introduction -- Bonus design framework -- Summary -- Case study: McDonald's -- 11 Recognition and non-cash reward -- Introduction -- Recognition -- Summary -- Case study: HSBC -- 12 Long-term plans -- Role of long-term plans -- Share plans -- Cash plans -- Summary -- Case study: Marks and Spencer plc -- 13 Benefits -- Which benefits to offer and why -- Benefit policy -- Value.

Key benefits -- Flexible benefits -- Summary -- Case studies: Guideposts and Kingfisher plc -- Conclusions -- Appendix -- References -- Index.