Leading Libraries : How to Create a Service Culture.
Title:
Leading Libraries : How to Create a Service Culture.
Author:
vanDuinkerken, Wyoma.
ISBN:
9780838913161
Personal Author:
Physical Description:
1 online resource (186 pages)
Contents:
Leading Libraries: How to Create a Service Culture -- Contents -- Preface -- Acknowledgments -- Introduction -- Chapter 1: Leadership Theories: Traditional and Transformational -- Chapter 2: Service Leadership and Its Paradigm in Libraries -- Chapter 3: Conscientiousness as the Foundation -- Chapter 4: Building Rapport -- Chapter 5: Balancing Encouragement and Accountability -- Chapter 6: Innovation and Evolving Service -- Chapter 7: Strategic Planning: The Practice of Innovation and Strategic Thinking -- Chapter 8: Sustaining Service as a Value -- Chapter 9: Formalizing Service Leadership in Libraries: Embedding Processes and Policies -- Chapter 10: Service leadership in Libraries -- Bibliography -- Index.
Abstract:
This valuable resource gathers the principles and best practices of leadership, and points the way towards creating a service culture that makes every staff member a library leader.
Local Note:
Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2017. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
Genre:
Electronic Access:
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