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1.
HBR's 10 must reads on building a great culture
HBR's 10 must reads on building a great culture
by
Tocci, Norah, narrator.
https://learning.oreilly.com/library/view/~/9781469076508/?ar
https://learning.oreilly.com/library/view/~/9781469076508
https://go.oreilly.com/library-access/library/view/-/9781469076508/?ar
Format:
Sound recording
2.
The service culture handbook : a step-by-step guide to getting your employees obsessed with customer service
The service culture handbook : a step-by-step guide to getting your employees obsessed with customer service
by
Toister, Jeff, author.
https://go.oreilly.com/library-access/library/view/-/9781541414556/?ar
https://learning.oreilly.com/library/view/~/9781541414556
https://learning.oreilly.com/library/view/~/9781541414556/?ar
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3.
Eat, Sleep, Innovate : how to make creativity an everyday habit inside your organization
Eat, Sleep, Innovate : how to make creativity an everyday habit inside your organization
by
Anthony, Scott D., author.
https://learning.oreilly.com/library/view/~/9781469083209
https://go.oreilly.com/library-access/library/view/-/9781469083209/?ar
https://learning.oreilly.com/library/view/~/9781469083209/?ar
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