From consultant to client : using a business-centered approach in classroom instruction / Kelly Evans -- Scholarly communication coaching : liaison librarians' shifting roles / Todd Bruns, Steve Brantley, Kirstin Duffin -- Driving partnerships for assessment and engagement : understanding users and outcomes / Katy Mathuews -- Embedding libraries in the university commercialization process / Jason Dewland, Cynthia M. Elliott -- Embedded support of adult students in the online environment / Jessica Alverson, Susan Shultz -- Creativity, collaboration, and connectedness : going radical with a librarian-faculty partnership to transform learning in the 21st century / Troy Davis, Ann Marie Stock -- Looking both ways : seeing the changing roles of librarians / John Weed, Eric Willman, Dana Whitmire, Katherine A. Prentice, Kelley Minars -- The "Commons" manager : coordinator and collaborator of new learning spaces in academic libraries / Joseph Fennewald -- Beyond the information commons : the evolution of The Hub / Marissa Ball, Patricia Pereira-Pujol -- MOOCs, digital badging, and embedded librarianship : intersections and advice / JJ Pionke -- Watch out for the bus : tales of cross-training, teams, and rotating duties in an academic law library / Ashley Krenelka Chase -- Surviving in a global environment : new skills for library development / Apollo Abungu, Margaret Law -- From communication to collaboration : developing the spectrum of activities for effective shared services at the University of California / Emily S. Lin -- Supporting research through partnership / Linda O'Brien, Joanna Richardson.