Cover -- Contents -- Acknowledgements -- Introduction -- 1 Setting the Scene: Learning and Development in Context -- THE MOVE FROM TRAINING AND DEVELOPMENT TO LEARNING AND DEVELOPMENT -- VOCABULARY AND TERMINOLOGY - -- 2 Analysing Development Needs -- IDENTIFYING THE IMPACT OF CHANGES -- CLARIFYING STANDARDS -- ASSESSING THE CURRENT POSITION -- 3 An Introduction to Adult Learning -- KNOWLEDGE, SKILLS AND ATTITUDES - BLOOM'S TAXONOMY -- KOLB'S EXPERIENTIAL LEARNING CYCLE -- HONEY AND MUMFORD'S LEARNING STYLES -- SENSORY LEARNING PREFERENCES -- THEORY OF COMPETENCE -- MOTIVATING ADULTS TO LEARN -- ORGANIZATIONAL LEARNING -- 4 Learning and Development Methods -- ACTION LEARNING -- APPRENTICESHIPS -- COACHING -- DELEGATION -- DISCUSSION BOARDS AND GROUPS -- DISTANCE LEARNING -- DRAMA-BASED LEARNING -- E-LEARNING -- EXECUTIVE COACHING -- MENTORING -- NETWORKING -- ON-THE-JOB TRAINING -- OUTDOOR EDUCATION/LEARNING -- PROFESSIONAL MEMBERSHIP -- PROFESSIONAL SUPERVISION -- PROJECTS -- QUALIFICATIONS -- REFLECTIVE PRACTICE -- SECONDMENTS -- SELF-STUDY -- SHADOWING -- TEMPORARY PROMOTION -- TRADE EXHIBITIONS -- TRAINING COURSES -- ORGANIZATIONAL LEARNING METHODS -- 5 Selecting the Right Methods -- CHECKLIST FOR SELECTING DEVELOPMENT METHODS -- 6 Development Plans: Theory into Practice -- DEVELOPMENT PLANS -- 7 Assessing the Impact -- WHY ASSESS THE IMPACT? -- HOW CAN THE IMPACT BE ASSESSED? -- ADDED VALUE AND UNINTENDED OUTCOMES -- 8 Putting Your Learning into Practice -- References and Further Reading -- Index.