Strategic communication in crisis management lessons from the airline industry
Title:
Strategic communication in crisis management lessons from the airline industry
Author:
Ray, Sally J., 1961-
ISBN:
9780585393148
Personal Author:
Publication Information:
Westport, Conn. : Quorum Books, 1999.
Physical Description:
1 online resource (viii, 260 p.)
Genre:
Electronic Access:
EBSCOhost http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=62752