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The Toyota way to service excellence : lean transformation in service organizations
The Toyota way to service excellence : lean transformation in service organizations
by
Liker, Jeffrey K., author.
https://go.oreilly.com/library-access/library/view/-/9781259641114/?ar
https://learning.oreilly.com/library/view/~/9781259641114/?ar
https://learning.oreilly.com/library/view/~/9781259641114
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2.
The Toyota way to lean leadership : achieving and sustaining excellence through leadership development
The Toyota way to lean leadership : achieving and sustaining excellence through leadership development
by
Liker, Jeffrey K.
https://learning.oreilly.com/library/view/~/9780071780780
https://learning.oreilly.com/library/view/~/9780071780780/?ar
https://go.oreilly.com/library-access/library/view/-/9780071780780/?ar
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