The ITIL® V3 factsheet benchmark guide an award-winning ITIL trainers tips on achieving ITIL V3 and ITIL foundation certification for IT service management.
Title:
The ITIL® V3 factsheet benchmark guide an award-winning ITIL trainers tips on achieving ITIL V3 and ITIL foundation certification for IT service management.
ISBN:
9781921644702
Edition:
2nd ed.
Publication Information:
Brisbane, Australia : Art of Service, [2009]
Physical Description:
1 online resource (133 p.) : ill.
Genre:
Electronic Access:
EBSCOhost http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=281277