What great service leaders know and do : creating breakthroughs in service firms
Title:
What great service leaders know and do : creating breakthroughs in service firms
Author:
Heskett, James L., author.
ISBN:
9781626565852
9781626565869
Personal Author:
Edition:
First edition.
Physical Description:
1 online resource (viii, 275 pages) : illustrations
Series:
A BK business book
BK business book.
Local Note:
O'Reilly
Subject Term:
Holds: Copies: