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1.
Make yourself clear : how to use a teaching mindset to listen, understand, explain everything, and be understood
Make yourself clear : how to use a teaching mindset to listen, understand, explain everything, and be understood
by
Richards, Reshan, 1978- author.
https://go.oreilly.com/library-access/library/view/-/9781119558590/?ar
https://learning.oreilly.com/library/view/~/9781119558590/?ar
https://learning.oreilly.com/library/view/~/9781119558590
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2.
Shut up and listen! the truth about how to communicate at work
Shut up and listen! the truth about how to communicate at work
by
Theobald, Theo, 1957-
EBSCOhost
http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=120885
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