Make difficult people disappear : how to deal with stressful behavior and eliminate conflict
Title:
Make difficult people disappear : how to deal with stressful behavior and eliminate conflict
Author:
Wofford, Monica, 1971-
ISBN:
9781118283639
9781118284575
9781118287323
9781118273807
Personal Author:
Publication Information:
Hoboken, New Jersey : John Wiley & Sons, Inc., 2012.
Physical Description:
1 online resource
General Note:
Machine generated contents note: Introduction Chapter 1: BRIBES ... in the Form of Sprinkles? Chapter 2: SHIFTS ... in Your Expectations Chapter 3: LABELS ... that Actually Make Sense Chapter 4: MAPS ... Showing Where Others Can Go Before Being Told Chapter 5: PRAISE ... without Pom-Poms, Unless that's What They Need Chapter 6: CLUES ... that You can Finally Hear Chapter 7: HOPE ... in What Others Intend Despite What They Do Chapter 8: WHEELS ... of Motion Not Attached to a Bus Chapter 9: HABITS ... that Help You Be You and Let Them be Them Conclusion Appendix: CORE Snapshot Author's Note on Sources Acknowledgements About the Author.
Local Note:
O'Reilly
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