Knowledge Organizations -- Knowledge Organizations and Environment -- E-Business: Selection and Adaptation of Products and Services for the Internet Commerce -- Knowledge Workers -- Sociology of Knowledge Workers -- Training, Learning, and Behavior Modification in a Knowledge Environment -- Knowledge Work and Organization -- Making Knowledge Work a Pleasure -- Teaming and Grouping Strategies: It's a Symbiosis -- Knowledge Work Organization and Design -- Management Functions in Knowledge Organizations -- Make Sure No One Decides for Them -- Leading to Be a Leader -- Keeping Them Going: Motivation in Knowledge Environment -- Putting Them in Control -- Controls and Creativity in Organization -- Lifting Them Up: Combating Low Morale in Knowledge Organizations -- Future of Knowledge Organizations -- Knowledge Organizations in the Twenty-First Century.