Transforming corporate performance measuring and managing the drivers of business success
Title:
Transforming corporate performance measuring and managing the drivers of business success
Author:
Milgate, Michael, 1966-
ISBN:
9780313053610
Personal Author:
Publication Information:
Westport, CT : Praeger, 2004.
Physical Description:
1 online resource (xi, 317 p.) : ill.
Contents:
Context for strategic performance measurement -- Performance measurement frameworks -- Self-assessment and business excellence -- Benchmarking and strategic performance measurement -- Process measurement -- Customer measurement : strategic issues, best practice, and new dimensions -- Strategic quality measurement frameworks and approaches -- Employee measurement -- Trends and practices in financial measurement -- Knowledge management and measurement -- Strategic performance measurement overview.
Subject Term:
Genre:
Electronic Access:
EBSCOhost http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=125694