What to say when things get tough : business communication strategies for winning people over when they're angry, worried and suspicious of everything you say
Title:
What to say when things get tough : business communication strategies for winning people over when they're angry, worried and suspicious of everything you say
Author:
Greenberger, Leonard S.
ISBN:
9780071806442
Personal Author:
Publication Information:
New York : McGraw-Hill Education, ©2013.
Physical Description:
1 online resource (1 volume) : illustrations
Local Note:
O'Reilly
Subject Term:
Holds: Copies: